Customer Success & Project Lead - Custom Interiors

Scicustom; Rockdale (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Supplemental Insurance

Savings Accounts

Retirement Accounts

Paid Time Off

Job summary

Scicustom in Rockdale, Illinois, is seeking a Customer Success Manager to drive customer relationships from inquiry to successful installation. This role demands someone who can identify opportunities, manage projects, and ensure client satisfaction through proactive communication.

The ideal candidate has 2-5 years of experience in sales and project management, possesses excellent communication skills, and is a strong relationship builder. The position offers benefits such as medical, dental, and retirement accounts.

Qualifications

• 2-5 years’ experience in a sales and project management related role.
• A gifted relationship builder with internal colleagues and external customers.
• Strong work ethic and positive attitude.

Responsibilities

• Take full ownership of customer relationships from inquiry to install.
• Prepare quotes, refine project scopes, and ensure pricing accuracy.
• Partner with estimation team to deliver competitive project costs.
• Monitor production and perform quality checks.

Skills

Sales and project management experience

Relationship building

Excellent communication skills

Ability to work independently

Job description

Scicustom in Rockdale, Illinois, is seeking a Customer Success Manager to drive customer relationships from inquiry to successful installation. This role demands someone who can identify opportunities, manage projects, and ensure client satisfaction through proactive communication.

The ideal candidate has 2-5 years of experience in sales and project management, possesses excellent communication skills, and is a strong relationship builder. The position offers benefits such as medical, dental, and retirement accounts.