Customer Success Program Manager - DHS

D Fendsolutions; McLean (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

D-Fend Solutions is seeking a skilled Program Manager to lead and coordinate delivery of Counter-UAS technologies to US federal customers. You will oversee lifecycle management, cybersecurity coordination, configuration control, and warranty tracking across fielded systems for national security missions.

The ideal candidate will have prior experience with federal agencies, homeland security, border protection, defense, or law enforcement, and familiarity with IDIQ contracts, proposals, and task

Qualifications

• Lead and coordinate delivery of Counter-UAS technology to US federal customers.
• Oversee lifecycle management, cybersecurity coordination, and warranty tracking.
• Experience with federal agencies and contracts such as IDIQs, proposals, and task orders.

Responsibilities

• Travel will be required with 30–40% estimate.
• Ensure timely delivery of all program milestones and milestones reporting.
• Coordinate government reporting, compliance, and documentation.

Skills

Program management

Contract management

Lifecycle management

Cybersecurity coordination

Job description

Join D-Fend Solutions — where technology meets purpose.

As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.

If you’re passionate about cutting‑edge technology, real‑world impact, and working in a collaborative, high‑energy environment — we’d love to have you on board.

Become a D‑Fender. Shape the future of airspace security.

Overview

D‑Fend Solutions is seeking a skilled and detail‑oriented Program Manager to lead and coordinate delivery of our Counter‑Unmanned Aircraft Systems technologies to United States federal government customers. This individual will oversee lifecycle management, cybersecurity coordination, configuration control, and warranty tracking for fielded systems supporting national security missions. While this position does not require hands‑on software engineering or direct system scanning, the successful candidate must be able to manage technical staff and government reporting requirements while ensuring timely delivery of all program milestones.

The ideal candidate will have previous experience working with or supporting a federal government agency—particularly those involved in homeland security, border protection, defense, or law enforcement—and will understand the expectations around system compliance, structured reporting, and secure deployment practices. The ideal candidate will have experience in managing contracts such as IDIQs, and generating proposals and task orders. Travel will be required, and not expected to exceed 30-40%.

This is an in‑office