Customer Success Physicist

IntaPeople: STEM Recruitment; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

IntaPeople is recruiting a Customer Success Physicist in the United States (Chicago) to support world-leading customers across academia, research, and industry. This role blends deep experimental physics with frontline customer interaction to maximise the performance of advanced quantum control technologies.

You will work with researchers and engineering teams, helping customers implement, optimise, and troubleshoot systems, and act as a trusted technical advisor through the lifecycle.

Qualifications

• PhD in Physics or a related discipline.
• Hands-on experimental experience with neutral atoms, trapped-ion, superconducting, or spin qubit systems.
• Strong communication and problem-solving abilities.
• Collaborative, customer-focused mindset.

Responsibilities

• Supporting customers with implementation, optimisation, and troubleshooting
• Acting as a trusted technical advisor throughout the customer lifecycle
• Collaborating with customer R&D and product teams to run successful experiments

Skills

Hands-on experimental experience

Strong communication

Problem-solving abilities

Collaborative approach

Education

PhD in Physics or related discipline

Job description

A rapidly growing quantum computing technology company is seeking a Customer Success Physicist to join its team in the US, supporting world-leading customers across academia, research, and industry. This is an exciting opportunity for a PhD-qualified experimental quantum physicist who enjoys combining deep technical expertise with customer interaction.

The successful candidate will work closely with researchers and engineering teams, helping customers maximise the performance and capabilities of advanced quantum control and orchestration technologies.

Key responsibilities include:

• Supporting customers with implementation, optimisation, and troubleshooting
• Acting as a trusted technical advisor throughout the customer lifecycle
• Collaborating with customer R&D and product teams to run successful experiments

Ideal candidates will have:

• A PhD in Physics or a related discipline
• A collaborative, customer-focused approach and passion for quantum technologies
• Hands-on experimental experience with neutral atoms, trapped-ion, superconducting, or spin qubit systems
• Strong communication and problem-solving abilities

This is an outstanding opportunity to join an innovative and fast-scaling company in the quantum computing industry.