Customer Success Physicist- Chicago

Quantum Machines; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Quantum Machines in Chicago is seeking an exceptional experimental Physicist to bridge technology and customers, ensuring successful implementation and usage of our quantum control solutions. The position involves leading technical integrations, collaborating with R&D teams, and providing best practice guidance. Ideal candidates have 4+ years in quantum information science, Python programming skills, and excellent communication abilities. A willingness to travel for customer engagement is required.

Qualifications

• 4+ years of experience in experimental quantum information science and computing.
• Excellence in technical communication and interpersonal skills.
• Willingness to travel for customer engagement.

Responsibilities

• Lead technical implementation and integration of QM solutions for customers.
• Collaborate with R&D teams to optimize solution delivery and product improvements.
• Provide technical guidance on best practices for quantum control systems.
• Manage technical relationships with your accounts.
• Translate complex customer requirements into actionable technical solutions.
• Work closely with customers to achieve their quantum computing research objectives.

Skills

Python programming

Technical communication

Interpersonal skills

Job description

Quantum Machines (QM) is a global leader in quantum computing control systems. Through our pioneering hardware and software solutions based on instruction-based quantum control, we're revolutionizing how quantum computers are built and controlled. As we stand at the forefront of exponential growth in quantum computing, we're assembling an elite team that actively shapes the evolution of quantum technologies.

We're seeking an exceptional experimental Physicist who combines deep quantum physics expertise with strong interpersonal skills. In this role, you'll serve as the technical bridge between QM's technology and our customers, ensuring successful implementation, adoption, and continuous utilization of our solutions. This unique position offers unprecedented exposure to diverse qubit types and quantum architectures, enabling you to help customers navigate and implement groundbreaking experiments. You'll be translating emerging capabilities into practical customer applications, directly contributing to the acceleration of quantum computing development.

Responsibilities

• Lead technical implementation and integration of QM solutions for customers
• Collaborate with R&D teams to optimize solution delivery and product improvements
• Provide technical guidance on best practices for quantum control systems
• Manage technical relationships with your accounts
• Translate complex customer requirements into actionable technical solutions
• Work closely with customers to achieve their quantum computing research objectives

Requirements

• 4+ years of experimental quantum information science and computing
• Demonstrated experience in Python programming
• Excellence in technical communication and interpersonal skills
• Willingness to travel for customer engagement