Customer Success Manager {PR-1535992:NC}

Pareto USA; Durham (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) contributions

Job summary

Pareto USA, a technology firm with a footprint across the USA, Europe, and Asia, seeks motivated Customer Success Managers to join new teams in Durham, NC. You will engage with clients, deepen relationships, and drive value through a consultative approach.

As a CSM, you will plan territories, connect with prospects by phone and in person, and contribute to company growth. This on-site role offers a competitive base salary plus an attractive OTE and clear advancement paths.

Qualifications

• Excellent verbal and written communication
• Strong interpersonal abilities for client engagement
• Self-driven with a can-do attitude

Responsibilities

• Acquire knowledge of the company, marketplace, competitors and target clients
• Undertake territory planning and prep to capitalize opportunities
• Regularly contact prospects by phone and visit client sites to maintain relationships
• Explain the company value proposition and educate clients on offerings
• Manage and monitor sales performance in the assigned territory
• Engage at conferences and events to generate additional business

Skills

Communication

Interpersonal skills

Self-motivated

Presentation skills

Work ethic

Job description

A Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.

They\'re looking for a sizable number of CSMs to come in and grow their book of business - successful candidates will be joining as part of new teams!

Customer Success Manager Package:

• Competitive salary of $60k
• Excellent OTE taking your earnings between $15k-$20k in your first year
• Excellent scope for progression to roles such as: AE, AM, Team Lead and more!
• 401(k) contributions

Successful candidates will possess a natural flair for engaging with people, they\'ll employ a consultative approach with their customers as the face and mouthpiece of the company\'s prestigious brand. You\'ll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.

CSM Role:

• Acquire a comprehensive knowledge of the company, its marketplace, competitors and target client
• Undertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised upon
• Regularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company\'s value proposition
• Implement marketing and category initiatives throughout your customer base
• Manage and monitor the performance of sales throughout your assigned territory
• Closely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generation

Requirements:

• Possess exceptional communication and interpersonal skills
• Self-motivated, with a strong desire to succeed
• Confident with good presentation skills
• A strong work ethic with a positive outlook

Equal Opportunity Employer Notice:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Applications accepted on an ongoing basis until filled.