Customer Success Manager {PR-1485457:TX}

Pareto USA; Austin (TX); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Competitive salary

401(k) contributions

Scope for career progression

Job summary

A leading tech enterprise in Austin is seeking Customer Success Managers to drive business growth and engage with clients. The role offers a competitive salary of $55k and offers a structured path toward progression in various leadership roles. Candidates should have outstanding communication skills and the motivation to succeed in a consultative client-facing role. This is a fulfilling opportunity with significant room for advancement within a vibrant, fast-paced environment.

Qualifications

• Exceptional communication and interpersonal skills are essential.
• Self-motivated with a strong desire to succeed in a competitive environment.
• Confident with good presentation skills to effectively convey information.

Responsibilities

• Acquire knowledge of the company, market, competitors, and target clients.
• Undertake territory planning and preparation to ensure client visits are productive.
• Engage with prospects over the phone and travel to maintain relationships.
• Implement marketing initiatives throughout the customer base.
• Manage sales performance across the assigned territory.
• Attend conferences and network to generate further business.

Skills

Exceptional communication skills

Interpersonal skills

Self-motivated

Presentation skills

Strong work ethic

Positive outlook

Job description

A Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.

They're looking for a sizable number of CSMs to come in and grow their book of business - successful candidates will be joining as part of new teams!

Customer Success Manager Package:

• Competitive salary of $55k
• Excellent OTE taking your earnings between $30k in your first year
• Excellent scope for progression to roles such as: AE, AM, Team Lead and more!
• 401(k) contributions

Successful candidates will possess a natural flair for engaging with people, they'll employ a consultative approach with their customers as the face and mouthpiece of the company's prestigious brand. You'll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.

CSM Role:

• Acquire a comprehensive knowledge of the company, its marketplace, competitors and target client
• Undertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised upon
• Regularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value proposition
• Implement marketing and category initiatives throughout your customer base
• Manage and monitor the performance of sales throughout your assigned territory
• Closely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generation

Requirements:

• Possess exceptional communication and interpersonal skills
• Self-motivated, with a strong desire to succeed
• Confident with good presentation skills
• A strong work ethic with a positive outlook

Equal Opportunity Employer Notice: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Applications accepted on an ongoing basis until filled.