Customer Success Manager Lowes Winston-Salem, NC

Jamdanceacademy; Winston-Salem (NC); Hybrid; USD 76,000 - 118,000; Full time

Job summary

Lowes in Winston-Salem, NC is seeking a Customer Success Manager to drive upsell, renewals, and end-to-end sales cycles with existing accounts. You will translate roadmap concepts into clear terms, negotiate pricing, and forecast quotas.

This contract role includes mentorship and a fast track into senior sales marketing positions. The position emphasizes hands-on deal execution, strong cross-functional collaboration, and a pragmatic, customer-focused approach to achieving quarterly targets in a

Qualifications

• 7+ years steering sales marketing projects end to end.
• Proven follow-through, measured in shipped results.
• Grit to debug at 4pm on a Friday.
• Familiarity with Lowes-scale workflows or willingness to reach them.
• Team player who lifts up colleagues and shares credit.
• Clear communication that translates jargon into plain English.
• Comfort presenting to a NC-wide audience without a script.

Responsibilities

• Drive upsell and renewal conversations with existing Lowes accounts.
• Conduct market research to uncover trends shaping the sales marketing space.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Own the full sales cycle from initial outreach to signed contract.
• Sell the empathy-led roadmap, not just today's feature set.
• Pitch upsells that feel like favors, not invoices.
• Pair a $76,000 - $118,000 quota with the discipline to forecast it straight.

Skills

End-to-end sales

Strong communication

Team collaboration

Presentation to NC audience

Job description

Lowes treats Freshdesk as a discipline, not a buzzword, and the Customer Success Manager we hire in Winston-Salem should treat it the same way. What you're signing up for is $76,000 - $118,000, a contract cadence, sales marketing ownership, and a Lowes team that rewards nerve.

Key Responsibilities

• Drive upsell and renewal conversations with existing Lowes accounts
• Conduct market research to uncover trends shaping the sales marketing space
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Own the full sales cycle from initial outreach to signed contract
• Sell the empathy-led roadmap, not just today's feature set
• Pitch upsells that feel like favors, not invoices
• Pair a $76,000 - $118,000 quota with the discipline to forecast it straight

What You'll Bring

• 7 or more years steering sales marketing projects end to end
• Proven follow-through, measured in shipped things rather than good intentions
• The grit to debug at 4pm on a Friday without complaint
• Familiarity with Lowes-scale workflows, or the appetite to reach them
• A team player who lifts up colleagues and shares credit
• A communication style that translates jargon back into plain English
• Comfort presenting to a NC-wide audience without a script

Lowes has spent 7 years turning sales marketing headaches into routine wins for clients across Winston-Salem, NC. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

Your 7 of experience earn you $76,000 - $118,000 here, alongside mentorship and a fast track into senior sales marketing roles.

Recruiting for this contract position is happening in real time, not on a backlog.

Whether People Management or Active Listening is your strong suit, this Customer Success Manager seat has room for both.