Customer Success Manager

Net2Source Inc.; New Jersey; Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company is seeking a Customer Success Manager to manage and grow Fortune 500 accounts. This remote role requires strong relationship-building skills and proven account management experience. You will be responsible for understanding client needs, coordinating with delivery teams, and ensuring successful candidate placements. The position offers a competitive salary, uncapped commissions, and comprehensive health coverage.

Benefits

Uncapped Commissions

100% Health Coverage

Dental Coverage

Vision Coverage

Qualifications

• 7+ years in staffing and recruiting, with 5+ years in account management.
• Experience with hybrid/offshore delivery models is a plus.

Responsibilities

• Serve as the primary contact for Fortune 500 clients.
• Build long-term relationships and understand client challenges.
• Manage activities using ATS/CRM tools.

Skills

Interpersonal Skills

Negotiation Skills

Communication Skills

Self-motivated

Proactive

Tools

ATS

CRM

Job description

This job description provides detailed information about the Customer Success Manager role at Net2Source Inc., including responsibilities, qualifications, benefits, and application instructions. However, it can be improved for better readability and focus by organizing the content with clearer headings and removing some repetitive or irrelevant sections. Here's a refined version:

Customer Success Manager - Remote (NY/NJ)

Net2Source Inc. offers a competitive salary range of $70,000 to $80,000 per year. Your actual pay will depend on your skills and experience. Please talk with your recruiter to learn more.

Overview

Are you passionate about developing strong client relationships? As a Customer Success Manager at N2S, you will manage and grow Fortune 500 accounts by understanding staffing needs and ensuring successful candidate placements. Your role is vital in building client trust and contributing to our company's growth.

Location

Remote from NY/NJ

Qualifications

• 7+ years in staffing and recruiting, with 5+ years in account management
• Experience starting in recruiting and advancing to client management
• Knowledge of VMS and MSP account management
• Experience with hybrid/offshore delivery models is a plus
• Proven staffing, recruiting, and account management skills supporting MSP programs
• Strong interpersonal, negotiation, and communication skills
• Ability to work in a fast-paced, target-driven environment
• Self-motivated and proactive
• Proficiency with ATS and CRM systems (e.g., Job Diva)

Key Responsibilities

• Serve as the primary contact for Fortune 500 clients
• Build long-term relationships and understand client challenges
• Expand market share and establish trust as a staffing partner
• Qualify job orders and coordinate with delivery teams
• Present candidates, gather feedback, and coordinate interviews
• Manage activities using ATS/CRM tools
• Visit clients to strengthen rapport and gather business leads

Additional Requirements

• Willingness to travel locally and support clients from their offices
• Availability to work outside regular hours if needed

Benefits

• Uncapped commissions
• 100% health, dental, and vision coverage

Application

Apply now or send your resume to [e-mail]. We look forward to hearing from you!