Customer Success Manager

Net2Source Inc.; New Jersey; Remote; USD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Success Manager to nurture relationships with Fortune 500 clients. In this pivotal role, you will be responsible for understanding client needs, managing staffing requirements, and ensuring successful placements. Your expertise in account management and staffing will be crucial in building trust and growing the client base. This dynamic position offers the opportunity to work in a fast-paced environment, where your contributions will significantly impact the company's growth and success. If you are passionate about client relations and thrive in a target-driven atmosphere, this role is perfect for you.

Benefits

Uncapped Commissions

100% Health Coverage

Dental Coverage

Vision Coverage

Qualifications

• 7+ years in Staffing & Recruiting, 5+ years in account management.
• Proven experience in client/MSP programs and relationship management.

Responsibilities

• Serve as the main contact for Fortune 500 clients.
• Build long-term client relationships and provide solutions.
• Manage activities using CRM/ATS and conduct client visits.

Skills

Staffing & Recruiting Industry Experience

Account Management

Interpersonal Skills

Communication Skills

Negotiation Skills

Problem-Solving Skills

Self-Motivated

Tools

ATS Software

CRM Software (Job Diva)

Job description

This range is provided by Net2Source Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Net2Source Inc.

Job Title: Customer Success Manager

Location: Remote from NY/ NJ

Do you love developing and nurturing great relationships?

As a Customer Success Manager at N2S, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S.

Qualifications:

• Must have 7+ years of experience in the Staffing & Recruiting Industry and 5+ years in an account management role.
• Hands-on recruiting experience, progressing to account/client relationship management.
• Strong understanding of working with VMS and MSP accounts.
• Experience with Hybrid/Offshore delivery models is a plus.
• Proven staffing, recruiting, and account management experience supporting client/MSP programs.
• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Excellent relationship-building skills and a good reputation.
• Ability to work in a fast-paced, target-driven environment.
• Self-driven and highly motivated.
• Proficiency in ATS and relevant software.

Key Responsibilities:

• Serve as the main contact for Fortune 500 clients.
• Build long-term client relationships, understand challenges, and provide solutions.
• Increase market share and become a trusted staffing partner.
• Qualify new job orders and coordinate with delivery teams.
• Present candidates, gather feedback, and coordinate interviews and onboarding.
• Manage activities using CRM/ATS (Job Diva).
• Conduct client visits to build rapport and gather business insights.

Additional Requirements:

• Willingness to travel locally and support clients from their offices.
• Availability to work outside regular hours if needed.

Benefits:

• Uncapped commissions.
• 100% health, dental, and vision coverage.

Apply now or send your resume to [e-mail].

We look forward to hearing from you!