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Customer Success Manager

Net2Source Inc.

Houston (TX)

Remote

USD 70,000 - 80,000

Full time

2 days ago
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Job summary

Net2Source Inc. is seeking a Customer Success Manager to enhance relationships with Fortune 500 clients in the staffing industry. This role requires extensive experience in account management and staffing, offering attractive benefits and a performance-driven environment. The successful candidate will leverage strong interpersonal skills to meet client needs and drive success in a competitive landscape.

Benefits

Uncapped Commissions
100% Contribution to Health/Dental/Vision

Qualifications

  • 7+ years of experience in Staffing & Recruiting; 5+ years in Account Management.
  • Experience with VMS and MSP accounts, ideally in Oil & Gas.
  • Proven ability in relationship building and client partnership.

Responsibilities

  • Manage and grow Fortune 500 accounts while understanding staffing requirements.
  • Serve as the main contact for clients and grow long-term partnerships.
  • Coordinate candidate interviews and onboarding, working closely with the recruiting team.

Skills

Interpersonal skills
Negotiation
Problem-solving
Communication

Tools

Applicant Tracking Systems (ATS)

Job description

This range is provided by Net2Source Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Net2Source Inc.

Top Global TA & Staffing Services Voice|| Urgently Hiring Legal Contrats Executive & TA Manager in Noida || Check pinned posts || Share profile at…

Do you love developing and nurturing great relationships?

As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S.

Location: Remote from Houston, TX (Candidate must be local)

Qualifications:

  • Must have 7+ years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in account management role preferably with Oil & Gas/ Energy Clients.
  • The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager.
  • Strong understanding of working with VMS and MSP based accounts.
  • Any experience working with a Hybrid/Offshore delivery model will be a plus.
  • Proven experience in staffing, recruiting & account management, supporting client/ MSP programs from a supplier side.
  • Strong interpersonal and communication skills.
  • Excellent negotiation and problem-solving abilities.
  • Excellent reputation and relationship-building skills.
  • Ability to work in a fast-paced, target-driven environment.
  • Must be a self driven and highly motivated individual.
  • Proficiency in using applicant tracking systems (ATS) and other relevant software.

Key Responsibilities:

  • Be the single point of contact for our Fortune 500 clients
  • Build long-term client partnerships to understand their challenges and provide solution.
  • Maximize market share with a client to make us their trusted staffing supplier.
  • Qualify new job orders and work with the delivery lead for better coverage and support.
  • Present candidates to Hiring Managers and follow up for feedback .
  • Coordinate with Client to schedule candidate interviews and onboarding.
  • Coordinate with recruiting team including screening, orientation, and placement of candidates.
  • Use CRM/ATS (Job Diva) to manage activities.
  • Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.

Additional Requirements:

  • Must be open to travel across the country, especially locally, and support clients from their offices.
  • Availability to work outside regular office hours, if needed.

Benefits of working at N2S:

  • Uncapped Commissions
  • 100% Contribution to Health/Dental/Vision

Apply now or email your resume to usajobs@net2source.com

We can't wait to hear from you!

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Strategy/Planning, Customer Service, and Human Resources
  • Industries
    IT Services and IT Consulting, Staffing and Recruiting, and Human Resources Services

Referrals increase your chances of interviewing at Net2Source Inc. by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

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