Customer Success Manager

Net2Source Inc.; Charlotte (NC); Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company is seeking a Customer Success Manager responsible for managing and nurturing relationships with Fortune 500 accounts. This role involves understanding client staffing requirements, ensuring successful placements, and contributing to strategic growth. Ideal candidates will have extensive experience in the staffing industry, strong communication skills, and a client-focused approach.

Benefits

Uncapped Commissions

100% Contribution to Health/Dental/Vision

Qualifications

• 7+ years in the Staffing & Recruiting Industry.
• 5+ years in account management role.
• Strong understanding of VMS and MSP accounts.

Responsibilities

• Manage and grow Fortune 500 accounts.
• Be the single point of contact for clients.
• Coordinate candidate interviews and onboarding.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Problem-solving skills

Client relationship management

Staffing and recruiting experience

Education

Experience in Staffing & Recruiting Industry

Account management experience

Tools

Applicant tracking systems (ATS)

Job Diva (CRM/ATS)

Job description

This range is provided by Net2Source Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Net2Source Inc.

Top Global TA & Staffing Services Voice|| Urgently Hiring Legal Contrats Executive & TA Manager in Noida || Check pinned posts || Share profile at…

Do you love developing and nurturing great relationships?

As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S.

Location: Remote from Charlotte, NC

Qualifications:

• Must have 7+ years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in account management role.
• The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager.
• Strong understanding of working with VMS and MSP based accounts.
• Any experience working with a Hybrid/Offshore delivery model will be a plus.
• Proven experience in staffing, recruiting & account management, supporting client/ MSP programs from a supplier side.
• Strong interpersonal and communication skills.
• Excellent negotiation and problem-solving abilities.
• Excellent reputation and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment.
• Must be a self driven and highly motivated individual.
• Proficiency in using applicant tracking systems (ATS) and other relevant software.

Key Responsibilities:

• Be the single point of contact for our Fortune 500 clients
• Build long-term client partnerships to understand their challenges and provide solution.
• Maximize market share with a client to make us their trusted staffing supplier.
• Qualify new job orders and work with the delivery lead for better coverage and support.
• Present candidates to Hiring Managers and follow up for feedback .
• Coordinate with Client to schedule candidate interviews and onboarding.
• Coordinate with recruiting team including screening, orientation, and placement of candidates.
• Use CRM/ATS (Job Diva) to manage activities.
• Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.

Additional Requirements:

• Must be open to travel across the country, especially locally, and support clients from their offices.
• Availability to work outside regular office hours, if needed.

Benefits of working at N2S:

• Uncapped Commissions
• 100% Contribution to Health/Dental/Vision

Apply now or email your resume to [e-mail]

We can't wait to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Customer Service, and Human Resources

• Industries

  IT Services and IT Consulting, Staffing and Recruiting, and Human Resources Services

Referrals increase your chances of interviewing at Net2Source Inc. by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

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