Customer Success Manager

Net2Source Inc.; Charlotte (NC); Remote; USD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Success Manager to cultivate and manage relationships with Fortune 500 clients. This role involves understanding client staffing needs, ensuring successful placements, and expanding market share. With a focus on relationship-building and problem-solving, you'll thrive in a fast-paced environment while collaborating closely with recruiting teams. Enjoy the benefits of uncapped commissions and comprehensive health coverage in a supportive and motivating workplace. If you're self-driven and passionate about client success, this opportunity is perfect for you!

Benefits

Uncapped Commissions

100% Health Coverage

Dental Insurance

Vision Insurance

Qualifications

• 7+ years in Staffing & Recruiting, with 5+ years in account management.
• Strong understanding of VMS and MSP accounts.

Responsibilities

• Serve as the single point of contact for Fortune 500 clients.
• Build long-term partnerships and provide solutions.

Skills

Account Management

Staffing & Recruiting

Interpersonal Skills

Negotiation Skills

Problem-Solving

Relationship Building

Communication Skills

VMS and MSP Knowledge

CRM/ATS Proficiency

Tools

Job Diva

Job description

This range is provided by Net2Source Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Net2Source Inc.

Customer Success Manager at Net2Source Inc.

Do you love developing and nurturing great relationships?

As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S.

Location: Remote from Charlotte, NC

Qualifications:

• Must have 7+ years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in an account management role.
• Started career with hands-on recruiting and moved up to account/client relationship management.
• Strong understanding of working with VMS and MSP based accounts.
• Experience with Hybrid/Offshore delivery models is a plus.
• Proven staffing, recruiting, and account management experience supporting client/MSP programs from a supplier side.
• Strong interpersonal and communication skills.
• Excellent negotiation and problem-solving abilities.
• Reputation and skills in relationship-building.
• Ability to work in a fast-paced, target-driven environment.
• Self-driven and highly motivated.
• Proficiency with ATS and relevant software.

Key Responsibilities:

• Serve as the single point of contact for Fortune 500 clients.
• Build long-term partnerships to understand challenges and provide solutions.
• Expand market share and establish trust as their staffing partner.
• Qualify new job orders and coordinate with delivery leads.
• Present candidates to hiring managers and follow up.
• Coordinate interviews and onboarding with clients.
• Collaborate with recruiting teams on screening, orientation, and placement.
• Manage activities using CRM/ATS (Job Diva).
• Conduct client visits to build rapport and gather critical information.

Additional Requirements:

• Willingness to travel across the country and support clients from their offices.
• Availability to work outside regular hours if needed.

Benefits of working at N2S:

• Uncapped commissions.
• 100% coverage for health, dental, and vision insurance.

Apply now or send your resume to [e-mail]

We look forward to hearing from you!