Customer Success & Insurance Growth Specialist

Brett Miller - State Farm Agent; Carmel (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Brett Miller - State Farm Agent in Carmel, IN is seeking an Account Representative to grow the agency by building meaningful customer relationships and promoting State Farm products. You will act as a liaison between customer needs and agency departments, helping customers with inquiries and policy options.

No sales experience required; a Property & Casualty license is preferred. Strong communication and service skills are valued, with opportunities for advancement in a supportive team

Qualifications

• Strong communication skills across written and spoken channels.
• Experience in managing customer relationships preferred.
• Ability to anticipate customer needs and relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, changes, transfers, claims, and billing.

Skills

Communication

Customer service

Relationship management

Needs anticipation

Active listening

Education

Property & Casualty license

Tools

CRM

Job description

Brett Miller - State Farm Agent in Carmel, IN is seeking an Account Representative to grow the agency by building meaningful customer relationships and promoting State Farm products. You will act as a liaison between customer needs and agency departments, helping customers with inquiries and policy options.

No sales experience required; a Property & Casualty license is preferred. Strong communication and service skills are valued, with opportunities for advancement in a supportive team