Insurance Account Manager: Growth, Retention & Policy Reviews

Brett Crandell - State Farm Agent; Danville (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Brett Crandell - State Farm Agent in Danville, IL seeks an Account Manager to strengthen customer relationships and support daily agency operations. You will translate customer needs into appropriate insurance solutions and coordinate with office departments to deliver service excellence.

Responsibilities include policy reviews, handling complex issues, and proactively marketing relevant products and services to both cold and warm leads. Excellent communication and sales drive are essential.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relations

Sales targets

Interpersonal skills

Leadership

Job description

Brett Crandell - State Farm Agent in Danville, IL seeks an Account Manager to strengthen customer relationships and support daily agency operations. You will translate customer needs into appropriate insurance solutions and coordinate with office departments to deliver service excellence.

Responsibilities include policy reviews, handling complex issues, and proactively marketing relevant products and services to both cold and warm leads. Excellent communication and sales drive are essential.