Customer Success & Insurance Advisor — Bonus Eligible

Derek Eastman - State Farm Agent; Peoria (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Derek Eastman - State Farm Agent seeks an Account Representative to support daily operations and customer success in Peoria, IL. You will be a liaison between customer needs and agency departments, helping to grow the agency by promoting State Farm products and services.

You will build lasting relationships with customers, provide responsive service, and contribute to a positive client experience while supporting marketing and sales initiatives for the agency.

Qualifications

• Experience in sales or client-facing roles preferred.
• Strong written and verbal communication skills.
• Ability to build and maintain customer relationships.
• Ability to anticipate customer needs and offer appropriate solutions.
• Commitment to delivering excellent customer service.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products to meet them.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverage, policies, billing and changes.
• Promote long-lasting, positive customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Anticipate customer needs

Customer empathy

Job description

Derek Eastman - State Farm Agent seeks an Account Representative to support daily operations and customer success in Peoria, IL. You will be a liaison between customer needs and agency departments, helping to grow the agency by promoting State Farm products and services.

You will build lasting relationships with customers, provide responsive service, and contribute to a positive client experience while supporting marketing and sales initiatives for the agency.