Customer Success Executive (Fully Remote)

Creatio; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Job summary

Creatio is seeking an Enterprise Customer Success Manager to work with strategic customers in the North American market, focusing on banks, credit unions and financial services, based on the U.S. East Coast.

You will maintain and develop long-term relationships with Corporate & Enterprise customers across the USA, acting as a trusted advisor, communicating at all levels including C-level, and aligning delivery to achieve outcomes and high ROI.

Qualifications

• Minimum 3+ years B2B account or project management experience with Enterprise accounts in the USA.

Responsibilities

• Maintain and develop long-term relationships with Corporate & Enterprise customers across the USA.
• Act as a trusted advisor, communicate at all levels including C-level, and audit delivery processes.
• Help customers achieve desired outcomes, value realization, and high ROI.

Skills

B2B account management

Enterprise accounts

Relationship management

C-level communication

Job description

• Enterprise Customer Success Manager working with strategic customers in the North American market.
• Based on the U.S. East Coast (Central Time considered) with focus on banks, credit unions, and financial services.
• Minimum 3+ years B2B account or project management experience with Enterprise accounts in the USA.

Responsibilities:

• Maintain and develop long-term relationships with Corporate & Enterprise customers across the USA.
• Act as a trusted advisor, communicate at all levels including C-level, and audit delivery processes.
• Help customers achieve desired outcomes, value realization, and high ROI.

What We Offer:

• Clear career paths, mentorship, and continuous learning for growth.
• Flexible work arrangements and initiatives for well-being and productivity.
• Culture of recognition, innovative ideas, and competitive compensation and benefits.

Creatio

Creatio is an AI CRM and workflow platform enabling people and AI agents to collaborate without limits. With a global team and ecosystem, Creatio serves thousands of customers in over 100 countries, recognized as a Leader by analysts and named to Inc.'s Best Workplaces list, emphasizing employee wellbeing and strong culture.