Customer Success Engineer — Real‑Time Building Performance

CIM UK; Denver (CO); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and benefits

Hybrid working model

Strong onboarding and technical development support

Job summary

A technology-driven company in Denver is seeking a Customer Success Engineer with 2–5 years of experience in HVAC or Building Management Systems. This hands-on role facilitates partnerships with engineering teams to enhance building performance using CIM’s PEAK platform. Ideal candidates should possess a degree in relevant engineering fields, strong analytical skills, and a drive to solve complex operational challenges. The role emphasizes a hybrid work model and offers competitive salary and benefits.

Qualifications

• 2–5 years’ experience in HVAC, BMS, commissioning, energy, or building performance roles.
• Strong understanding of commercial building systems and how they operate in live environments.
• Ability to work autonomously while collaborating closely with a distributed team.

Responsibilities

• Use CIM’s PEAK platform to monitor building systems and equipment health.
• Diagnose operational issues across HVAC and BMS using data.
• Work with engineering partners to embed CIM into their processes.

Skills

HVAC expertise

Building Management Systems (BMS)

Analytical skills

Communication skills

Problem-solving

Education

Degree in Mechanical, Electrical, Mechatronic, Building Services Engineering, or related field

Job description

A technology-driven company in Denver is seeking a Customer Success Engineer with 2–5 years of experience in HVAC or Building Management Systems. This hands-on role facilitates partnerships with engineering teams to enhance building performance using CIM’s PEAK platform. Ideal candidates should possess a degree in relevant engineering fields, strong analytical skills, and a drive to solve complex operational challenges. The role emphasizes a hybrid work model and offers competitive salary and benefits.