Customer Success Engineer I

Page Mechanical Group, Inc.; Tampa (FL); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative firm is seeking enthusiastic recent graduates for a Customer Success Engineer position. This role offers a unique opportunity to transition from academic learning to real-world applications, where you'll leverage your technical knowledge to solve client challenges. You'll gain hands-on experience in a supportive environment, developing essential skills in communication and problem-solving. With a focus on mentorship and professional growth, this position is perfect for those eager to kickstart their tech careers. Embrace this chance to make a meaningful impact while exploring the dynamic world of technology and customer success.

Benefits

Hands-on training program

Mentorship opportunities

Defined advancement opportunities

Work-from-home options

Competitive entry-level package

Qualifications

• Recent or soon-to-be graduates in tech fields are encouraged to apply.
• Strong problem-solving and communication skills are essential for success.

Responsibilities

• Apply classroom knowledge to troubleshoot real client challenges.
• Build professional skills and grow technical toolkit in a supportive environment.

Skills

Problem Solving

Communication Skills

Technical Knowledge

Creativity

Accountability

Teamwork

Intellectual Curiosity

Education

Bachelor's in Computer Science

Bachelor's in Information Technology

Tools

HTML

JavaScript

CSS

SQL

Version Control Systems

Project Management Platforms

Job description

LAUNCH YOUR TECH CAREER: CUSTOMER SUCCESS ENGINEER AT BRIGHTMOVE

Read to the end - All of these words matter.

This Role is Perfect for New Grads & Soon-to-Be Graduates!

Turn Your Degree into Real-World Impact – Where Drive and Potential Matter Most

At BrightMove, we're redefining talent acquisition with innovative software that pushes boundaries. Based in Florida's growing tech scene, we're looking for exceptional college talent who combine academic excellence with genuine ambition and initiative. This role is ideal for recent and upcoming graduates who are not just passionate about technology, but also possess the determination and resourcefulness to make an immediate impact.

YOUR LAUNCHPAD TO SUCCESS:

As a Customer Success Engineer, you'll leverage your educational foundation and natural talent to deliver immediate value while developing advanced workplace skills. We provide the environment where driven individuals thrive, becoming technical experts for our clients by blending academic concepts with real-world problem-solving and a hunger to exceed expectations.

WHAT YOU'LL DO:

• Apply Your Classroom Knowledge: Use the technical foundations from your coursework to troubleshoot real client challenges and develop practical solutions.
• Build Professional Skills: Gain experience communicating technical concepts clearly while developing client relationship skills that no textbook could teach.
• Grow Your Technical Toolkit: Expand beyond your coursework as you master our platform, configure integrations, and solve diverse technical challenges.
• Discover Your Career Path: Explore different aspects of technology and customer success to identify your strengths and interests for future specialization.

WHO YOU ARE:

• Recent or Soon-to-Be Graduate: Completing or recently completed a degree in Computer Science, Information Technology, or related field.
• Classroom Hero: Excelled in technical coursework, group projects, or hackathons, even without formal work experience.
• Eager to Learn: Ready to bridge the gap between academic concepts and real-world applications.
• Problem Solver: Approach challenges with creativity and persistence – qualities that helped you succeed in school.
• Agency: A love for accountability, not afraid of commitment and a desire to take initiative without being told what to do.
• High "Say/Do" Ratio: Motivated to complete the tasks you take on.
• Humble Team Player: Recognize what you don't know and aren't afraid to ask questions or seek guidance from more experienced team members.
• Intellectually Curious: Driven by an intrinsic desire to understand how things work and find solutions even when the path isn't clear.
• Technology Enthusiast: Genuinely passionate about technology trends and innovations beyond just classroom requirements.
• AI/ML Interested: Excited about the possibilities of artificial intelligence and machine learning in transforming talent acquisition and recruitment processes.

TECHNICAL FOUNDATIONS:

We value candidates with exposure to these key technical areas:

• Web Technologies: Strong understanding of HTML, JavaScript, CSS, and modern front-end frameworks that demonstrates your ability to troubleshoot and enhance web-based applications.
• Software Engineering: Experience applying software development principles, version control, and debugging techniques to create efficient, maintainable solutions.
• Cloud Computing & SRE: Familiarity with cloud platforms, containerization, deployment pipelines, and reliability engineering concepts.
• Database Technologies: Proficiency with SQL, data modeling, and database optimization to support efficient information management and retrieval.
• Collaboration Tools: Demonstrated use of project management platforms, version control systems, and documentation tools that showcase your ability to work in structured development environments.
• Product Management: Understanding of user requirements, feature prioritization, and product lifecycle management that reflects your customer-centric approach to technology.
• Plus: Knowledge of CRM systems, recruiting technology, or HR concepts from coursework, projects, or extracurricular activities is advantageous.

WHY CHOOSE BRIGHTMOVE FOR YOUR FIRST ROLE?

• Bridge the Experience Gap: Hands-on training program specifically for recent graduates.
• Student-to-Professional Transition: Mentorship to help you adapt to professional workplace expectations.
• Clear Growth Path: Defined advancement opportunities as you develop technical and client-facing skills.
• Remote Flexibility: Work-from-home options that let you focus on building skills without relocation concerns.
• Competitive Entry-Level Package: Salary and benefits designed to help you begin your professional life on solid footing.

READY TO APPLY YOUR DEGREE?

This role is specifically created for those at the beginning of their career journey. We value your fresh perspective and enthusiasm more than years of experience. Submit your resume, relevant course projects, any credentials or certifications, and a cover letter explaining how your academic background has prepared you for this opportunity.

Application Tip for Students: Include relevant coursework, academic projects, internships, or campus leadership roles that demonstrate your technical aptitude and problem-solving abilities.