Account Representative — Collections & Customer Care

Superior Auto Inc; Rochester (IN); On-site; USD 40,116,000 - 42,981,000; Full time

Job summary

Superior Auto Inc. in Rochester, IN is seeking an Account Representative to deliver outstanding customer service and drive proactive collections. The role emphasizes building lasting relationships with customers and effective communication to meet performance goals.

Qualifications include a high school diploma or equivalent and 1–2 years in customer service or collections, with proficiency in MS Office. Hours are Monday–Friday 9am–6pm and Saturday 9am–4pm, with competitive compensation and

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.

Responsibilities

• Deliver outstanding customer service and build lasting professional relationships.
• Drive proactive collections and communicate with customers to resolve issues.
• Prioritize tasks and maintain regular communication with customers to achieve goals.

Skills

Customer service

Communication

Prioritization

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Rochester, IN is seeking an Account Representative to deliver outstanding customer service and drive proactive collections. The role emphasizes building lasting relationships with customers and effective communication to meet performance goals.

Qualifications include a high school diploma or equivalent and 1–2 years in customer service or collections, with proficiency in MS Office. Hours are Monday–Friday 9am–6pm and Saturday 9am–4pm, with competitive compensation and