Collections & Customer Service Specialist

Superior Auto Inc; Marion (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company contributions

Paid time off

Life insurance

Career advancement programs

Job summary

Superior Auto Inc. in Marion, IN is seeking an Account Representative to deliver outstanding customer service and drive proactive collections, helping build lasting relationships with customers.

The role emphasizes communication, organization, and teamwork to meet monthly goals. The position offers hourly pay ranging from $14 to $15, with a Monday–Friday schedule and weekend off, plus comprehensive benefits including health, dental, and vision insurance, a 401(k) with company contributions, paid

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.

Responsibilities

• Deliver outstanding customer service and drive proactive collections to support team goals.
• Build lasting professional relationships with customers and stakeholders.
• Communicate clearly and prioritize tasks to meet deadlines and collections targets.

Skills

Customer service

Communication

Prioritization

Teamwork

De-escalation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Marion, IN is seeking an Account Representative to deliver outstanding customer service and drive proactive collections, helping build lasting relationships with customers.

The role emphasizes communication, organization, and teamwork to meet monthly goals. The position offers hourly pay ranging from $14 to $15, with a Monday–Friday schedule and weekend off, plus comprehensive benefits including health, dental, and vision insurance, a 401(k) with company contributions, paid