Auto Finance Collections Specialist

Superior Auto Inc; Bellefontaine (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k) with company contributions

Life insurance

Job summary

Superior Auto Inc. in Bellefontaine, OH is seeking an Account Representative to deliver outstanding customer service and build lasting relationships with customers. The role focuses on proactive collections, clear communication, and maintaining a positive customer experience.

With 1–2 years in customer service or collections, you’ll handle inquiries, manage accounts, and help meet daily and monthly targets while working standard dealership hours in a friendly, team-oriented environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or collections experience.
• Proficient with computers, including Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations).

Responsibilities

• Deliver outstanding customer service and build lasting relationships.
• Drive proactive collections and communicate effectively with customers.
• Coordinate with the team to meet collections goals and deadlines.
• Prioritize tasks based on business needs and maintain professionalism.

Skills

Customer service

Communication

Prioritization

Team collaboration

Problem solving

De-escalation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Bellefontaine, OH is seeking an Account Representative to deliver outstanding customer service and build lasting relationships with customers. The role focuses on proactive collections, clear communication, and maintaining a positive customer experience.

With 1–2 years in customer service or collections, you’ll handle inquiries, manage accounts, and help meet daily and monthly targets while working standard dealership hours in a friendly, team-oriented environment.