Customer Success Associate | Insurance & Growth Path

Kevinflurry; West Point (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A State Farm Agency in West Point, MS is seeking an Account Associate to manage customer accounts and enhance client relations. The role involves processing insurance claims and facilitating communication between customers and agency departments. Strong organizational and customer service skills are essential. Compensation ranges from $45,000 to $65,000 annually. Join a supportive team focused on community impact and professional growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in West Point - MS

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCYOur agency opened in 2010 and is a team of four who are competitive, focused, and committed to delivering strong results. Before entering the insurance industry, I worked as a banker. I was inspired by several insurance agents I looked up to, which ultimately led me to pursue this career and build an agency of my own.I’m a big family person with three children and a very close-knit family. Faith, family, Farm, and friends are the values that guide both my life and leadership style. I’m also a proud Mississippi State supporter.I stay involved in the community through Rotary and my church, believing that strong local connections make a meaningful difference. We offer PTO, a Simple IRA, and a strong focus on work-life balance. While we work hard and hold high standards, we also make sure to support one another along the way.Our office culture is competitive, detailed, and number-focused—but we also know how to have fun. We’re proud to have two top-performing team members in the state and maintain high expectations for ourselves and each other. I’m looking to hire someone I can coach and develop into long-term success. If you’re competitive, coachable, accountable, and want to win, this could be a great place to build your career.ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Kevin Flurry - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $65,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in West Point - MS

Responsive recruiter Replies within 24 hours Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCYOur agency opened in 2010 and is a team of four who are competitive, focused, and committed to delivering strong results. Before entering the insurance industry, I worked as a banker. I was inspired by several insurance agents I looked up to, which ultimately led me to pursue this career and build an agency of my own.I’m a big family person with three children and a very close-knit family. Faith, family, Farm, and friends are the values that guide both my life and leadership style. I’m also a proud Mississippi State supporter.I stay involved in the community through Rotary and my church, believing that strong local connections make a meaningful difference. We offer PTO, a Simple IRA, and a strong focus on work-life balance. While we work hard and hold high standards, we also make sure to support one another along the way.Our office culture is competitive, detailed, and number-focused—but we also know how to have fun. We’re proud to have two top-performing team members in the state and maintain high expectations for ourselves and each other. I’m looking to hire someone I can coach and develop into long-term success. If you’re competitive, coachable, accountable, and want to win, this could be a great place to build your career.ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Kevin Flurry - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $65,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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