Customer Success Associate - Growth & Partnerships

Vivpro Corp; Northern (KY); Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

Vivpro Corp is seeking a results-driven Customer Success Manager to collaborate with our executive team as we accelerate growth. You will own relationships with assigned clients, ensure retention and satisfaction, and help customers achieve their goals by aligning product capabilities with strategic objectives.

The role emphasizes collaboration, proactive communication, and operational excellence to support cross-functional initiatives.

Responsabilités

• Entry level role that will evolve into leading strategic business initiatives under guidance of executive leadership.
• Assist business development conversations from initiation through successful execution.
• Provide excellent customer service and help customers achieve their goals.
• Coordinate internal priorities and communications, including building partnerships.
• Increase productivity, streamline strategic initiatives, and oversee program management.
• Manage daily operations with senior management, calendars, and documentation.

Description du poste

Vivpro Corp is seeking a results-driven Customer Success Manager to collaborate with our executive team as we accelerate growth. You will own relationships with assigned clients, ensure retention and satisfaction, and help customers achieve their goals by aligning product capabilities with strategic objectives.

The role emphasizes collaboration, proactive communication, and operational excellence to support cross-functional initiatives.