Customer Success Associate — Fast-Paced Warehouse & Service

Nellis Auction; Houston (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Sick pay

Holiday pay

401(k) plan with 4% company match

Medical, dental, and vision coverage

Job summary

Nellis Auction is seeking a Customer Success Associate in Houston, TX to greet customers, resolve concerns, manage pickup appointments, and verify orders in a fast-paced warehouse setting.

You're the frontline ambassador, loading purchases safely, using scanners to confirm inventory, and coordinating with the Customer Experience team to ensure smooth pickups. Must be able to work varied shifts outdoors/indoors, with bilingual candidates encouraged to apply.

Qualifications

• Two+ years of customer service experience preferred.
• Bilingual candidates encouraged to apply.
• Strong communication and reliability required.

Responsibilities

• For customer greetings, resolve concerns, schedule pickups, and handle refunds.
• Load-out operations and safe loading of items.
• General warehouse support and safety compliance.

Skills

Customer service

Communication

Punctuality

Job description

Nellis Auction is seeking a Customer Success Associate in Houston, TX to greet customers, resolve concerns, manage pickup appointments, and verify orders in a fast-paced warehouse setting.

You're the frontline ambassador, loading purchases safely, using scanners to confirm inventory, and coordinating with the Customer Experience team to ensure smooth pickups. Must be able to work varied shifts outdoors/indoors, with bilingual candidates encouraged to apply.