Customer Success Associate - Fast-Paced Warehouse

Nellis Auction; Katy (TX); On-site; USD 49,593,600 - 57,859,200; Full time

Benefits offered by this job

Paid time off

Medical coverage

401(k) plan

Job summary

Nellis Auction in Katy, TX is hiring a Customer Success Associate to be the frontline of the customer experience and warehouse operations. You will greet customers, manage pickup appointments, process refunds, and ensure safe, accurate loading of purchases.

You will work across shifts from early morning to evening, in a fast-paced environment. A strong customer-service mindset, reliable attendance, and bilingual abilities are highly valued. Benefits include paid time off and health coverage.

Qualifications

• Two or more years of customer service experience preferred.
• Strong communication skills and a genuinely positive attitude are essential.
• Bilingual candidates strongly encouraged to apply.

Responsibilities

• Greet customers and manage pickup appointments; process refunds and resolve concerns promptly.
• Safely load customer purchases, verify outgoing orders, and locate inventory with handheld scanners.
• Support warehouse tasks, follow safety guidelines, and maintain organized work areas.

Skills

Customer service

Communication

Data entry

Job description

Nellis Auction in Katy, TX is hiring a Customer Success Associate to be the frontline of the customer experience and warehouse operations. You will greet customers, manage pickup appointments, process refunds, and ensure safe, accurate loading of purchases.

You will work across shifts from early morning to evening, in a fast-paced environment. A strong customer-service mindset, reliable attendance, and bilingual abilities are highly valued. Benefits include paid time off and health coverage.