Customer Success Associate — Fast-Paced Warehouse

Nellis Auction; Houston (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Paid time off

Sick pay

Holiday pay

Paid parental leave

Medical, dental, and vision coverage

401(k) with 4% company match

Zusammenfassung

Nellis Auction is seeking a Customer Success Associate to be the frontline for customers and warehouse operations. You will greet customers, schedule pickups, resolve concerns, and ensure safe loading of purchases with accuracy and care.

In this role, you will work across Customer Experience, Load-Out Operations, and general warehouse duties, supporting a fast-paced environment with strong teamwork, punctuality, and a positive, service-oriented attitude.

Qualifikationen

• Two or more years of customer service experience preferred.
• One to two years of warehouse or customer-facing work.
• Strong communication skills and a genuinely positive attitude are essential.
• Self-motivated, detail-oriented, and dependable with excellent punctuality.
• Basic computer and data entry skills required.
• Bilingual candidates encouraged to apply.

Aufgaben

• Greet customers and manage pickup appointments.
• Process refunds and resolve customer concerns quickly and courteously.
• Load out purchases safely and verify outgoing orders for accuracy.
• Operate handheld scanners and assist with inventory checks.
• Follow safety guidelines and assist with general warehouse duties.

Kenntnisse

Customer service

Communication

Detail-oriented

Punctuality

Teamwork

Bilingual

Tools

Handheld scanners

Data entry

Jobbeschreibung

Nellis Auction is seeking a Customer Success Associate to be the frontline for customers and warehouse operations. You will greet customers, schedule pickups, resolve concerns, and ensure safe loading of purchases with accuracy and care.

In this role, you will work across Customer Experience, Load-Out Operations, and general warehouse duties, supporting a fast-paced environment with strong teamwork, punctuality, and a positive, service-oriented attitude.