Customer Success Associate

K2 Renew; Denver (CO); On-site; USD 52,000 - 80,000; Full time

Job summary

K2 Renew in Denver is seeking a Client Success Associate to support partner relationships from acquisition through ongoing collaboration. You will monitor communications, track follow-ups in TerraVault, and ensure accounts stay active and well serviced.

This role emphasizes organization, clear communication, and reliable record-keeping. No specific energy background is required; we train you to navigate the industry and grow with a lean, fast-moving team at the intersection of land, power, and

Qualifications

• Highly organized with strong follow-through.
• Clear, professional communicator.
• Comfortable using a CRM and keeping precise records.
• Willing to learn the energy infrastructure industry.
• Thrives in a lean, fast-moving team with clear priorities.

Responsibilities

• Monitor day-to-day communications with assigned partner accounts.
• Track outreach and account status in TerraVault to avoid stale updates.
• Prepare summaries and status updates for the CEO before check-ins.
• Coordinate scheduling and logistics for partner calls and meetings.
• Flag at-risk accounts for escalation or CEO outreach.
• Support internal reporting and campaign tracking as needed.

Skills

Organized

Follow-through

Effective communicator

CRM experience

Detail oriented

Time management

Tools

TerraVault CRM

Job description

K2 Renew is a leading utility-scale energy infrastructure site origination and early-stage land development company operating across all major U.S. power markets where generation and load growth are driving demand for new energy infrastructure. With 12,000+ MW signed with development partners and 90,000+ acres under lease, we sit at the origination bottleneck of the energy transition - securing and de-risking land assets that power the next generation of solar, BESS, gas, and data center infrastructure.

The Role

K2 Renew is adding a Client Success Associate to support and maintain partner relationships that our CEO originates. The CEO will continue to lead new business outreach personally - this role exists to make sure nothing falls through the cracks once a relationship is underway: staying on top of communications, tracking follow-ups, and keeping every account moving. This is a support and execution role, not a hunting role. What matters most is drive, organization, and follow-through - not years of experience or an existing industry network.

What You'll Do

• Monitor and manage day-to-day communications with an assigned set of partner accounts handed off by the CEO
• Track outreach, follow-ups, and account status in K2's CRM (TerraVault) so nothing goes stale
• Prepare summaries and status updates for the CEO ahead of check-ins
• Coordinate scheduling and logistics for partner calls and meetings
• Flag accounts that need attention, escalation, or a warmer touch from the CEO
• Support internal reporting and campaign tracking as needed

Who You Are

• Highly organized with strong follow-through - you don't let things slip
• A clear, professional communicator, written and verbal
• Comfortable working in a CRM and keeping detailed, accurate records
• Driven and coachable - you want to build a career in business development and are ready to learn the industry
• No specific energy infrastructure background required; we'll train the industry knowledge
• Thrives with structure and clear priorities in a lean, fast-moving team

Why K2

• Ground-floor opportunity at a company with significant market position and an expanding energy infrastructure strategy
• Direct line to the CEO and real visibility into how partner relationships are built and grown
• Work at the intersection of land, power, gas, and data center infrastructure - one of the most active deal-making environments in the market right now
• Room to grow into larger account or team responsibility as you prove out the role