Customer Success Account Manager | SaaS Sales | Remote

Manning Consulting; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Customer Success Account Manager, where you'll drive value-driven discussions around innovative digital media solutions. This remote role offers you the chance to connect with SMB customers across North America, maximizing leads and spotting expansion potentials. With a focus on professional growth and collaboration, you'll work alongside experts to enhance solutions and assist customers with their Creative Cloud challenges. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you!

Qualifications

• 3+ years in end-to-end SaaS sales with SMB customers.
• Strong verbal and written communication skills.

Responsibilities

• Ignite value-driven discussions around Adobe's Digital Media solutions.
• Spot up-sell and cross-sell opportunities in high-potential accounts.

Skills

SaaS Sales

Customer Management

Communication Skills

Technology Sales

Proactive Learning

Education

Bachelor's Degree or Equivalent

Tools

LinkedIn

ZoomInfo

Job description

Join Our Team Adobe: Remote Opportunity-Customer Success Account Manager (CSAM)

Be a part of Adobe's dynamic force in the digital media revolution!

Role Highlights:

As a CSAM, you will:
- Ignite value-driven discussions around Adobe's Digital Media solutions.
- Foster strong connections with SMB customers across North America.
- Spot up-sell and cross-sell opportunities in high-potential accounts.
- Maximize Marketing Qualified Leads within defined timelines.
- Utilize LinkedIn & ZoomInfo to discover expansion potentials.
- Manage your pipeline and keep stakeholders updated.
- Collaborate with experts to enhance solutions like Adobe Sign and Stock.
- Assist customers with Creative Cloud subscription challenges.

Eligibility Criteria:

- Proven track record with a large set of SMB customer management.
- 3+ years in core end to end SaaS sales.
- Strong verbal and written communication skills.
- A passion for technology and value-oriented sales.
- A proactive, task-focused approach to learning.
- Experience in international sales, preferably in North America.
- Flexibility to work in US time zones.
- Bachelors degree or equivalent.

Exclusions:

Ed-tech experience, Lead generation, Onboarding, Renewals, Domestic Exposure is not considered.

Why Choose Adobe?
Step into a global leader in digital media, where innovation meets opportunity. Experience professional growth, teamwork, and the chance to shape the future of creativity!

Connect or drop your resume

Jaswin J. - [e-mail] -9870195958

https://www.linkedin.com/in/jaswin-j-1611a6317/