Customer Success Account Manager, Digital - German

Job4Travelers; Boca Raton (FL); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Professional development stipend

Remote-friendly model

Job summary

Samsara is seeking a Renewals Manager to own end-to-end renewals for the Digital Mid-Market segment across Europe. The role emphasizes German-speaking customers, global collaboration, and high-velocity renewal activity.

You will manage quarterly renewals, identify renewal risks, and drive platform adoption while aligning with the company’s growth strategy. The position offers a flexible remote model with CTO development stipend and opportunities for career progression within a high-growth SaaS

Qualifications

• Business fluency in German (spoken and written).
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment.
• Record of consistent quota over-achievement.
• Comfort in a fast-changing, high-growth environment.
• Empathy for customers and teammates, and strong organisation.
• Strong communication and presentation skills.
• Familiarity with Salesforce.

Responsibilities

• Own 60+ renewals per quarter from end-to-end and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale.
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal.
• Contribute to an exceptional team environment that motivates the team to perform at its best.
• Champion Samsara's cultural principles and scale globally across offices.

Skills

German language proficiency

Full-cycle sales

Quota attainment

Customer empathy

Strong communication

Sales forecasting

Tools

Salesforce

Job description

Renewals Manager at Samsara - Remote Europe — Remote

This role follows Samsara's employee-led flexible remote model, which is a positive signal for location-independent professionals. However, there are meaningful constraints to consider before assuming full nomadic freedom.

• German language requirement: Business-level German fluency is mandatory. This strongly implies the role serves DACH-region customers, meaning your working hours must align with Central European Time (CET/CEST, UTC+1/+2).
• Geographic anchor: The role is listed for the UK, and Samsara may require legal right to work in a specific location. This limits true "work from anywhere" flexibility — you'll likely need to be based in the UK or possibly DACH region.
• Schedule flexibility: Managing 60+ renewals per quarter requires consistent customer availability. This is not a fully async role — real-time calls and negotiations are core to the job, anchoring you to European business hours.

If you're a nomad based in Lisbon (GMT/WEST), you'd have a 1-hour offset from CET — very manageable. Medellín (COT, UTC-5) would create a 6-hour gap, making morning calls with German customers a challenge. Bangkok (ICT, UTC+7) is effectively incompatible with European business hours for a customer-facing sales role.

Perks of note: The professional development stipend could fund sales training or language tools. No explicit coworking or travel budget is mentioned. Overall, this role suits a semi-nomad based within or near European time zones rather than a fully location-independent traveler.

Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet — including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the Role

Renewals are the core of a SaaS company's revenue. You will own renewal targets for Samsara's Digital Mid-Market segment: setting customers up for success while maximising financial results. On every deal, that means minimising attrition, locking in the best terms, spotting growth opportunities, feeding insights back to the business, and closing 36-month renewals.

You Should Apply If:

• You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management; the next you may be learning about the inner workings of a food distribution centre. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You enjoy working at high velocity.
• You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In This Role, You Will:

• Own 60+ renewals per quarter from end-to-end and exceed sales targets
• Follow a structured scenario-based forecasting methodology
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal
• Contribute to an exceptional team environment that motivates the team to perform at its best
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum Requirements for the Role:

• Business fluency in German (spoken and written)
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment
• A record of consistent quota over-achievement
• Comfort in a fast-changing, high-growth environment
• Empathy for customers and teammates, and strong organisation
• Strong communication and presentation skills
• Familiarity with Salesforce

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person, and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. Please see Samsara's Candidate Privacy Notice for more information.

Is this role fully remote or does it require office attendance? Samsara uses an employee-led flexible remote model and offices are available for those who prefer in-person work. However, the role may require proximity to a specific geographic area, so candidates should confirm location requirements during the interview process. Is German language fluency strictly required for this position? Yes — business fluency in German (both spoken and written) is listed as a minimum requirement, as the role serves Samsara's German-speaking mid-market customer base. How many renewals will I be responsible for each quarter? The role involves owning 60+ renewals per quarter from end-to-end, following a structured scenario-based forecasting methodology. Does Samsara offer equity compensation for this role? Samsara's compensation package includes base salary, performance-based variable pay, and equity for eligible roles, with additional differentiation for top performers. What experience level is required to apply? The role requires a minimum of 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction SaaS or similar environment.

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