Account Manager II, Digital

Samsara Inc.; United States; Remote; USD 73.000 - 98.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible working

Zusammenfassung

Samsara Inc. is seeking a Customer Success Account Manager - Digital to lead renewals for Commercial accounts in a remote US role. You will minimize attrition, lock favorable terms, and identify growth opportunities while closing 36-month renewals.

You will collaborate with sales, customer success, and product teams to drive customer outcomes. Ideal candidates bring 2+ years of full-cycle closing sales experience, a track record of quota attainment, and exceptional organizational and

Qualifikationen

• 2+ years of full cycle closing sales experience (mid-sized businesses in high-transaction environment).
• Track record of quota over-achievement.
• Comfort with a rapidly changing, high-growth environment.
• Empathy for customers and team members.
• Highly organized with strong communication skills.

Aufgaben

• Own 60+ renewals per quarter from end-to-end and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify renewal risk and drive platform adoption at scale.
• Work cross-functionally with sales teams to ensure a successful renewal.
• Contribute to a high-performing team environment and embody Samsara's cultural principles.

Kenntnisse

Quota attainment

Communication & presentation skills

Empathy

Highly organized

Tools

Salesforce

Jobbeschreibung

Customer Success Account Manager - Digital

Remote - US

ID:5489 (for internal use only)

Customer Success Account Manager - Digital

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About this role:

Renewals are the core of a SaaS company's revenue stream. The Commercial Account Manager position will focus on the achievement of renewal targets for Samsara’s Commercial accounts. This role is responsible for ensuring your customers are set up for success while maximizing the financial results for Samsara. For each deal, this means minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, passing findings and insights back to the business, and closing 36-month renewal deals.

This is a remote role open to candidates residing in the USexcept Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You enjoy working at high velocity:
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Own 60+ renewals per quarter from end-to-end and exceed sales targets
• Follow a structured scenario-based forecasting methodology
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal
• Contribute to an exceptional team environment that motivates the team to perform at its best
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• 2+ years of full cycle closing sales experience, ideally working with mid-sized businesses in a high transaction environment
• A track record of consistent quota over-achievement
• Comfort with a rapidly changing, high-growth environment
• Empathy for customers and team members
• Highly organized
• Strong communication and presentation skills
• Familiarity with Salesforce

The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

$72,888 — $98,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.