Customer Success Account (CSA) - Security Identity

CNX; United States; A distancia; USD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-at-Home

Descripción de la vacante

CNX ищет специалиста Customer Success Account (CSA) в области Security Identity для работы с крупными клиентами по внедрению и оптимизации Microsoft identity решений. Роль включает содействие принятию решений, безопасность и операционную эффективность в Entra ID, AD, Entra Connect, Conditional Access, Identity Governance и PIM.

Кандидат будет работать удаленно по всему миру, участвовать в консалтинге, архитектурных обзорах и миграциях, поддерживать инициативы Zero Trust, MFA и доступность.

Formación

• Опыт работы с Identity & Access Management не менее 5 лет.
• Опыт работы с Microsoft Entra ID и AD.
• Способность консультировать клиентов и работать с заинтересованными сторонами.

Responsabilidades

• Внедрять и оптимизировать решения идентификации на Enterprise уровне.
• Сопровождение клиентов, проведение архитектурных обзоров и оценок безопасности.
• Обеспечение соответствия требованиям Zero Trust и контролям доступа.

Conocimientos

Identity & Access Management

Customer-facing support

Security best practices

Herramientas

Microsoft Entra ID

Active Directory

PowerShell

Descripción del empleo

Описание: Job Title: Customer Success Account (CSA) - Security Identity

Задачи: We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are seeking a Customer Success Account Manager (CSA) - Security Identity to help enterprise customers deploy, secure, and optimize Microsoft identity solutions. Acting as a trusted advisor, you will drive adoption, governance, security, and operational excellence across Microsoft Entra ID, Active Directory, Hybrid Identity, and Zero Trust environments. Lead customer engagements focused on identity and access management. Design, implement, and optimize solutions using Entra ID, Active Directory, Entra Connect, Conditional Access, Identity Governance, and PIM. Conduct workshops, architecture reviews, security assessments, and migration projects. Support Zero Trust initiatives, MFA, passwordless authentication, access reviews, and compliance requirements. Troubleshoot complex identity, authentication, federation, and access management issues. Partner with Microsoft teams and customer stakeholders to drive successful outcomes.

Требования:

Microsoft Entra ID (Azure AD), Active Directory, Hybrid Identity SSO, AD FS, SAML, OAuth, OpenID Connect Conditional Access, Identity Protection, PIM, RBAC, Identity Governance Zero Trust architecture and Identity Security PowerShell, Windows Server, DNS/DHCP, enterprise identity migrations 5+ years in Identity & Access Management. Experience managing enterprise Active Directory and Entra ID environments. Strong customer-facing consulting, support, or Customer Success background. Languages English (mandatory) Spanish (mandatory) Portuguese (preferred) SC-300, SC-100, AZ-104, AZ-305 Ideal Profile A customer-facing Identity Security expert with strong Microsoft Entra ID and Active Directory experience, capable of leading enterprise identity modernization, security, and Zero Trust initiatives while engaging effectively with both technical and business stakeholders. Location: ESP Work-at-Home Time Type: Full time