Identity Security Lead - Entra ID & Zero Trust (Remote)

Concentrix Spain Business Process Outsourcing S.L.U.; United States; Remote; USD 84,000 - 118,000; Full time

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. is seeking a Customer Success Account Manager (CSA) - Security Identity to drive adoption, governance, security, and operational excellence across Microsoft Entra ID, Active Directory, and Zero Trust environments.

The role focuses on leading enterprise identity modernization efforts, with a customer-facing advisory capacity and collaboration with Microsoft teams to achieve secure, compliant identity solutions.

Qualifications

• 5+ years in Identity & Access Management.
• Experience managing enterprise AD and Entra ID environments.
• Strong customer-facing consulting, support, or Customer Success background.

Responsibilities

• Lead customer engagements focused on identity and access management.
• Design, implement, and optimize solutions using Entra ID, Active Directory, Entra Connect, Conditional Access, Identity Governance, and PIM.
• Conduct workshops, architecture reviews, security assessments, and migration projects.
• Support Zero Trust initiatives, MFA, passwordless authentication, access reviews, and compliance requirements.
• Troubleshoot complex identity, authentication, federation, and access management issues.
• Partner with Microsoft teams and customer stakeholders to drive successful outcomes.

Skills

Microsoft Entra ID

Active Directory

Hybrid Identity

SSO

OAuth/OpenID Connect

Zero Trust

Identity Governance

PowerShell

Windows Server

Tools

Entra Connect

AD FS

SAML

RBAC

Job description

Concentrix Spain Business Process Outsourcing S.L.U. is seeking a Customer Success Account Manager (CSA) - Security Identity to drive adoption, governance, security, and operational excellence across Microsoft Entra ID, Active Directory, and Zero Trust environments.

The role focuses on leading enterprise identity modernization efforts, with a customer-facing advisory capacity and collaboration with Microsoft teams to achieve secure, compliant identity solutions.