Customer Solutions & Sales Engagement Specialist

BIGSVM INC; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonuses & incentives

Paid training

Coaching & support

Advancement opportunities

Team environment

Job summary

BIGSVM INC. in Jacksonville, FL is seeking a Customer Sales Engagement Specialist who blends customer service, sales, and product education to help customers choose internet and wireless solutions.

You will engage customers, explain plans and promos, process orders, and work toward ambitious sales goals in a fast-paced, team-driven environment. No prior telecom experience required; paid training and ongoing coaching are provided.

Qualifications

• Strong communication and people skills.
• Customer service or sales experience preferred (not required).
• Comfortable working toward performance goals.
• Quick learner with a positive, motivated attitude.
• Reliable and professional.

Responsibilities

• Engage customers through friendly, professional conversations.
• Identify customer needs and recommend internet and wireless products.
• Explain plan features, devices, and promotional offers.
• Deliver an exceptional customer experience from start to finish.
• Accurately process orders and maintain customer records.
• Meet or exceed individual and team sales goals.

Skills

Strong communication

People skills

Customer service experience

Sales experience (preferred)

Fast learner

Job description

BIGSVM INC. in Jacksonville, FL is seeking a Customer Sales Engagement Specialist who blends customer service, sales, and product education to help customers choose internet and wireless solutions.

You will engage customers, explain plans and promos, process orders, and work toward ambitious sales goals in a fast-paced, team-driven environment. No prior telecom experience required; paid training and ongoing coaching are provided.