Customer solutions portal-CSP

Navasal Inc.; Stamford (CT); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech firm in Stamford, CT is seeking an experienced Product Manager for the Customer Solutions Portal. The role involves developing a product roadmap aligning with business objectives and user needs. Candidates must have over 10 years in product management, strong analytical and communication skills, and proficiency in agile methodologies. This onsite position requires collaboration with stakeholders and cross-functional teams to ensure product effectiveness. The ideal candidate will also analyze performance metrics and user feedback to guide product development.

Qualifications

• 10+ years of experience in product management.
• Ability to communicate vision and requirements clearly.
• Experience with product management tools.

Responsibilities

• Complete intake on new features.
• Develop and maintain a product roadmap.
• Work with stakeholders to define user stories.
• Conduct market research to inform product development.
• Analyze reports and customer feedback for performance insights.
• Participate in agile ceremonies.
• Facilitate resolution of conflicts faced by the delivery team.

Skills

Product vision articulation

Analytical skills

Proficient in agile methodologies

Communication skills

Problem-solving skills

Understanding of UX principles

Organizational skills

Job description

About the Job

Job Title: Product Manager-Customer solutions Portal - CSP

Experience Required: 10+ Years

Work Mode: Onsite

Location: Stamford, CT

Tax Term: W2

Client: Infosys / Charter

Visa: Only GC/ USC

Job Summary

We are seeking highly skilled and experienced Product Manager in Stamford, CT. The ideal candidate must be working with develop and maintain a product roadmap that aligns with business objectives and user needs. This is an onsite position requiring strong technical expertise communication skills.

Primary Responsibilities

• Complete intake on new features, identifying the value they add to the product.
• Develop and maintain a product roadmap that aligns with business objectives and user needs.
• Work with partners and stakeholders to define high-level user stories and designs for handover to the delivery team once aligned to a sprint.
• Align with consumer insights to conduct market research to identify user needs and industry trends that inform product development.
• Understand current product performance by analyzing reports, customer feedback, and other insights to inform leadership on performance to plan.
• Prepare for and participate in agile ceremonies, including daily stand‑up, quarterly planning, sprint planning, and retrospectives.
• Ensure the Product Owner and delivery team are developing and implementing solutions that meet business and user needs.
• Facilitate the resolution of conflicts and impediments faced by the delivery team.

Minimum Qualifications

• Ability to articulate product vision and requirements clearly.
• Strong analytical skills to assess performance metrics and user feedback.
• Proficiency in agile methodologies and experience with product management tools.
• Excellent communication and collaboration skills for engaging with stakeholders and cross-functional teams.
• Problem‑solving skills to address conflicts and impediments.
• Understanding of UX and design principles to guide feature development.
• Organizational skills to manage multiple priorities and projects effectively.