Customer Solutions Engineer

Analog Bits, Inc.; Sunnyvale (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading mixed-signal IP firm seeks a Technical Liaison for analog IP integration. This role requires a minimum of 2 years experience in analog IP design and strong communication skills. Responsibilities include maintaining customer relationships, troubleshooting complex issues, and collaborating with internal teams to create tailored solutions. Ideal candidates should possess problem-solving abilities and a consultative approach, making a significant impact on customer success and product adoption.

Qualifications

• Minimum of 2 years of experience in analog IP integration or design.
• Strong understanding of mixed signal and digital circuit design.
• Excellent communication skills for various audiences.

Responsibilities

• Build and maintain relationships with customers to ensure their success.
• Troubleshoot and resolve technical issues for customers.
• Prepare new datasheets for new IP products.

Skills

Understanding of analog circuit design fundamentals

Problem-solving abilities

Excellent written and verbal communication

Customer-facing experience

Team collaboration

Job description

Analog Bits is the leader in mixed signal IP at leading edge process nodes. We specialize in developing advanced mixed signal circuits for low power, high-speed, Fin-FET mixed-signal and analog IPs that are used in numerous products from high performance data center SoCs to low power consumer SoCs.

The company is known for its trusted track record and globally respected team and goes beyond off-the-shelf offerings with flexible, tailor-made solutions. The team goes beyond best-in‑class IP and superior service.

About the role

This is a highly technical role and to be qualified you must have a minimum of 2 years of experience in analog IP integrationScientify? or design. The position requires a blend of technical expertise, problem‑solving skills, and strong communication abilities to ensure customer success and drive product adoption. In this position you will serve as a technical liaison between Analog Bits sales, product, and engineering teams and its customers.

The role focuses on creating technical solutions using Analog Bits’ existing mixed signal/Analog IP products as well as new products for customers’ specific technical and business needs. You will participate in customer calls, technical discussions, and work with the internal engineering teams to design the best solution for Analog Bits customers.

You will join a highly collaborative team, and your success will have a significant impact on our products.

What you’ll do

• Build and maintain strong relationships with customers by providing deep technical value and ensuring their success.
• Attend customer calls, discuss customer requests, and propose possible solutions.
• Troubleshoot and resolve complex technical issues for customers.
• Work with our engineering teams to develop excellent technical proposals for our customers.
• Prepare new datasheets for new IP products and improve existing datasheets.
• Act as a technical advisor to ourDere? sales team to enable a smooth sales process.
Prepare application notes to be used by our customer and customer support engineers.

Qualifications

• Technical expertise: Strong understanding of analog circuit design fundamentals. Mixed signal, analog and digital circuit design. Mixed signal / Analog IP integration experience is desired.
• Problem‑solving abilities: Analyze complex technical problems, apply critical thinking, design creative, and effective solutions.
• Communication skills: Excellent written and verbal communication skills are essential for translating complex technical concepts to both technical and non‑technical audiences.
• Consultative approach: The ability to listen actively to customers, understand their underlying needs, and build trust.
• Customer téh? facing experience: Prior experience in a customer‑facing technical role, such as technical account manager or solutions consultant, is highly valued.
• excellent team work and collaboration is required.
• Requires a minimum of 2 years of experience in analog IP integration and/or design.