Customer Support/Applications Engineer

Analog Bits, Inc.; Sunnyvale (CA); On-site; USD 140,000 - 175,000; Full time

Job summary

A leading semiconductor company in Sunnyvale seeks a Customer Support/Applications Engineer. This role involves supporting global customers with IP integration, debugging issues, and collaborating with engineering teams. Candidates should have 2-3 years of experience in an EDA application support environment and a Master's degree in electrical engineering or a related field. The position offers a base salary range from $140,000 to $175,000 based on experience, and emphasizes teamwork and communication skills.

Qualifications

• 2-3 years of experience in IP/EDA application support environment.
• Ability to debug customer reported issues and provide detailed analysis.
• Experience with lab characterization of PLL, Sensors and IO IP Products.

Responsibilities

• Support customers worldwide with IP integration.
• Perform QA Verification of various IP Products.
• Collaborate with engineering teams to resolve customer issues.

Skills

Technical support

Interpersonal skills

Time-management skills

Collaboration

Education

MS in electrical engineering

Tools

Mentor S-Edit

AFS

Synopsys FineSim

HSPICE

Apache Totem

Keysight AMI

Job description

Analog Bits is the leader in mixed signal IP at leading edge process nodes. We specialize in developing advanced mixed signal circuits for low power, high-speed, Fin-FET mixed-signal and analog IPs that are used in numerous products from high performance data center SoCs to low power consumer SoCs.

The company is known for its trusted track record and globally respected team and goes beyond off-the-shelf offerings with flexible, tailor-made solutions. The team goes beyond best-in-class IP and superior service.

About the role

• The Customer Support/Applications Engineer is a highly impactful and visible position at Analog Bits. This position interfaces with leading edge world-wide semiconductor design companies designing modern Fin-FET processes for various end-markets such as AI/ML, Automotive, Datacenter/Compute and consumer products. The individual in this role technically and collaboratively interacts with the Company’s customers’ most novel SoC designs using Analog Bits IP’s as their key differentiation. This position requires excellent technical, interpersonal, and time-management skills as the Applications Engineer is the liaison between Analog Bits engineering teams and our customers’ global design engineering teams who do work on time critical programs and who require support and attention.

What you'll do

Applications Engineering job duties include:

• Support customers WW with the integration of IP’s by actively participating in Conference calls and provide prompt email support and follow-up.
• Debug customer reported usage and integration issues including provide detailed analysis documentation.
• Support pre-sales activities by providing technical support and customized documentation.
• Perform some level of lab characterization of PLL, Sensors and IO IP Products.
• Work collaboratively with internal engineering groups to resolve customer issues.
• Use of EDA tools including Mentor S-Edit, AFS, Synopsys FineSim, HSPICE, Apache Totem, Keysight AMI.

QA/Verification job duties include:

• Verification of SerDes, Clocking, Sensors and IO’s IP Products.
• Understand release procedures and perform QA Checklist of IP Products including scripting for automation.
• Verify performance and function using simulations, at the logic and transistor levels.
• Create Verilog, .lib and LEF views for PLL, SENSOR, SERDES, IO’s.
• Perform GDSII checking to ensure the highest quality and consistency of all design views for final release to customers.
• Maintain customer release folders and archives, and foundry technology documents.
• Write automation scripts using Python for QA Verification.

Qualifications

• 2-3 years of experience working in an IP/EDA application support environment
• Requires excellent technical, interpersonal, and time-management skills
• Excellent team work and collaboration is required

Education

• MS required in electrical engineering or related field

Base Salary Range

• $140,000.00 to $175,000.00, DOE

We are an equal opportunity employer and value diversity in our workforce. All employment decisions are made on the basis of qualifications, ability, and business requirements.