Customer Solutions Coordinator

US Foods, Inc.; Ogden (UT); Vor Ort; USD 33.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K with FANTASTIC company match

Paid vacation time

Personal time

Life insurance

Zusammenfassung

US Foods, Inc. in Ogden, UT is seeking a Customer Solutions Coordinator to support onboarding new customers and monitor at‑risk accounts. You will collaborate with area teams and provide actionable sales insights, ensuring accurate data access through SOUS and ExpandShare.

The role requires strong communication, organization, and proficiency with Word, Excel, PowerPoint, Outlook, and Salesforce. This is a full-time position with day-one benefits and a Monday–Friday schedule.

Qualifikationen

• High School diploma or equivalent required; Bachelor's degree preferred.
• Applied experience in data collection and analysis for sales contexts.
• Strong prioritization and organizational skills in a fast-paced environment.
• Excellent written and verbal communication with stakeholders.
• Customer-service oriented with proactive problem-solving mindset.
• Proficiency in Word, Excel, PowerPoint, Outlook; Salesforce preferred.
• Ability to collaborate across internal teams and sales leadership.

Aufgaben

• Coordinate and provide insights for new customer onboarding and lead assignment.
• Identify at-risk customers and support the SOS process.
• Provide area reporting for new and lost business.
• Participate in Core Team Meetings and routines.
• Audit programs for accuracy of sales information.
• Administer SOUS and ExpandShare user access.
• Perform other duties as required.

Kenntnisse

Multitasking

Organizational skills

Written and verbal communication

Customer service oriented

Prioritization

Ausbildung

High School diploma or equivalent

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Salesforce

Jobbeschreibung

## Customer Solutions CoordinatorApply: Ogden UT: Full time: Posted Yesterday: R283679ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!**COME WORK FOR US FOODS!**Ready to build a career with a company that’s leading the foodservice industry? **We help YOU make it! US Foods** is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. **Schedule:****Monday- Friday 8:30am-5pm****Customer Solutions Coordinators may earn up to $30 per hour!** **Excellent Benefits starting DAY ONE! Including:*** **Low-cost Medical, Dental, and Vision for Family Coverage.*** **Paid vacation time, sick, and personal time.*** **401K with FANTASTIC company match!*** **Strong Safety Culture, newer equipment, and excellent local leadership** **and great place to work!** ESSENTIAL DUTIES AND RESPONSIBILITIES • Reporting to area president. Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment • Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score • Provides area reporting and analysis specific to new business and lost business • Active participant in Core Team Meetings and Routines • Audit programs for accurate sales information • Administers SOUS and ExpandShare user access • Other responsibilities as required \\*\\*\\*EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status\\*\\*\\*TRAVEL None RELATIONSHIPS Internal: Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others. External: Email and or phone Interaction with prospective customersWIRELESS REIMBURSEMENT Eligible for reimbursement (circle one): High Low N/A QUALIFICATIONS Education/Training: High School diploma or equivalent required. Bachelor’s degree preferred. Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment. Knowledge/Skills/Abilities: • Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner. • Excellent organizational skills required. • Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged, proactive, customer-service focused and able to adapt to the needs of multiple stakeholders. • Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required. • Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results. • Salesforce software experience preferred Physical Requirements: Must be able to sit and stand for long periods of time Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between **$24.29/hour and $40.82/hour.**Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$24 - $37