Customer Solutions Architect

Influx Search; Austin (TX); Remote; USD 109,000 - 164,000; Full time

Job summary

A leading company in wastewater technology is seeking a Solutions Architect to join their U.S. team. This position focuses on customer engagement and data analysis to improve wastewater management. The successful candidate will utilize their technical expertise to drive project outcomes and contribute to impactful environmental solutions.

Benefits

Flexible, remote-first culture

High levels of ownership

Qualifications

• 2-4 years of experience in wastewater, utilities, or environmental engineering.
• Solid knowledge of WWTP processes and treatment systems.
• Experience with stakeholders across technical functions.

Responsibilities

• Act as the go-to wastewater SME for clients.
• Analyze sensor and operational data for executive reviews.
• Support project delivery and requirements gathering.

Skills

Analytical thinking

Strong communication skills

Customer engagement

Wastewater expertise

Education

Degree in Environmental, Chemical, or Civil Engineering

Tools

Excel

Power BI

Job description

Direct message the job poster from Influx Search

Providing effective talent solutions to the Water market | Business Manager @ Influx Search

Ready to shape the future of environmental intelligence with a fast-growing startup?

Influx Search is again partnering with a pioneering wastewater technology software company to find a Solution Architect to join their U.S. team — someone who can bring together technical wastewater expertise, data interpretation, and strong customer engagement in one unique, mission-driven role.

What’s the job?

This is a high-impact, customer-facing position where you’ll act as the subject matter expert supporting both clients and internal teams. You’ll translate raw data into actionable insights, lead technical discussions, and play a key role in driving the success of deployments across the U.S. Expect to get hands-on with client projects, work directly with field engineers and analysts, and help shape how data is communicated, understood, and actioned by water utilities.

Your key responsibilities will include:

• Acting as the go-to wastewater SME for internal teams and clients
• Analysing sensor and operational data to support executive business reviews (QBRs/EBRs)
• Supporting project delivery from requirements gathering to post-go-live support
• Working closely with CSMs, data scientists and implementation teams
• Delivering insight-driven reporting that helps utilities make smarter decisions
• Feeding client feedback into the product roadmap and technical strategy
• Travelling ~30% to support field visits, customer onboarding, and workshops

Who are we looking for?

We’re looking for someone with a blend of environmental expertise, analytical thinking, and start-up energy. Someone who wants to solve real problems, work at pace and grow with the team.

We’re particularly interested in those with:

• 2–4 years of experience in wastewater, utilities, or environmental engineering
• Solid knowledge of WWTP processes and treatment systems
• A degree in Environmental, Chemical, or Civil Engineering (or equivalent experience)
• Experience working with internal and external stakeholders across technical functions
• Strong communication skills – able to simplify technical data for a range of audiences
• Comfort working with Excel, dashboards, KPIs (Power BI a plus)
• A self-starter mindset with the ability to work autonomously and across teams
• A passion for making a positive environmental impact
• Join a purpose-led company revolutionising wastewater management through tech
• Work directly with passionate, values-driven people across the U.S. and Israel
• Enjoy a flexible, remote-first culture with high levels of ownership
• Help build something meaningful from the ground up

If you’re excited to apply your technical knowledge in a fast-paced, mission-oriented team apply via LinkedIn or reach out to Max Fraser-Krauss ([e-mail]) to apply directly!

Influx Search is a global executive and specialty search recruitment consultancy that helps businesses find the best talent across water, clean-tech, and environmental applications.

Our mission is clear: to streamline, optimise, and propel your business’s recruitment plans.

tags: wastewater intelligence, smart utilities, environmental monitoring, data-driven decisions, AI for water, IoT monitoring, sustainable infrastructure, pollution detection, water reuse, public health protection, real-time data, climate tech.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Consulting

• Industries

  Environmental Services, Air, Water, and Waste Program Management, and Software Development

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