Customer Site Specialist

INNIO

Texas

Hybrid

USD 90,000 - 130,000

Full time

14 days+

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Job summary

INNIO is seeking a Customer Site Specialist for the Jenbacher Engine business in the United States. You will manage site execution, coordinate resources, and supervise assembly and commissioning activities at customer sites, ensuring safety and quality. Travel up to 90% nationally and internationally is expected.

Excellent English skills and strong communication with construction teams and executives are essential. Experience with power plants and INNIO components is preferred.

Qualifications

  • Mechanical or electrical education or certification.
  • Commercial and business management understanding is required.
  • Experience in site management for power plant execution, including material management.
  • Experience with INNIO products and plant components.
  • Performance‑oriented personality and problem‑solving ability.
  • Strong communication with construction site personnel and executives.
  • Excellent English skills; additional languages are a plus.
  • Strong negotiation skills; team player with self‑starter mentality.
  • Willingness to travel nationally and internationally up to 90%.

Responsibilities

  • Participation in schedule creation and deadline tracking with project management and subs, ensuring timely construction activities.
  • Resource planning for timely execution of the project’s phase.
  • Assembly management and supervision with progress checks and reporting.
  • Site documentation and correspondence including delivery notes and protocols.
  • Material management on site and in storage areas.
  • Monitor and enforce site safety in coordination with client EHS.
  • Provision of site equipment and consumables.
  • Verify readiness for installation and inspect access routes and foundations.
  • Supervise engine and BOP parts positioning and final assembly of piping and wiring.
  • Monitor subcontractor performance and contract‑compliant execution.
  • Oversee commissioning readiness of plant components and systems; leak and pressure tests.
  • Coordinate commissioning activities with the commissioning team and customer meetings.

Skills

Mech/Electrical knowledge
Site management
Power plant know-how
INNIO product familiarity
Problem-solving
Strong communication
English proficiency
Negotiation skills
Team player
Self-starter
Travel availability

Education

Mechanical or electrical education

Job description

About INNIO Group:
INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.
INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.
TheCustomer Site Specialistfor the Jenbacher Engine business will have the following responsibilities :
Essential Responsibilities:
  • Participation in the creation of the schedule and tracking of deadlines, including highlighting time-critical processes, developing acceleration measures, in close coordination with project management, the scheduler, subcontractors, and internal departments, to ensure timely and smooth execution of construction activities
  • Resource planning for the timely and deadline-oriented implementation of the execution phase
  • Assembly management and supervision, including regular execution progress checks and reporting to the project manager
  • Site documentation and correspondence (documentation accompanying execution, such as delivery notes, measurement protocols, assembly protocols, approvals, etc.)
  • Material management on the execution site as well as in the interim or customer storage areas
  • Monitoring and enforcement of construction site safety in close coordination with the client's safety and health coordinator (EHS)
  • Provision of site equipment (forklifts, work platforms, scaffolding, tools, consumables such as oil, urea, coolant, etc.)
  • Verification of readiness for installation, inspection of access routes, checking of storage areas, examination and approval of foundations, measurement of installation positions
  • Supervision and monitoring of engine and BOP Parts positioning. Fine positioning and alignment of BOP parts with each other, including final assembly of internal piping and wiring.
  • Monitoring of the professional and timely implementation, as well as contract-compliant execution, of the scope of services and supplies by subcontractors
  • Supervision and monitoring of the establishment of commissioning readiness of plant components and systems, including, for example, ensuring the proper cleaning of plant components, leak testing, pressure testing
  • Coordinate of commissioning (customer meetings, etc.) in close collaboration with the commissioning team
Qualification Requirements:
  • Mechanical or electrical education
  • Commercial and business management understanding required
  • Experience in site management for power plant execution, including material management
  • Experience with products from INNIO and plant components
  • Performance-oriented personality
  • Proficiency in problem-solving
  • Good communication skills with people on construction site as well as executive level
  • Excellent English skills (writing and speaking); additional language skills are an advantage
  • Strong negotiation skills
  • Team player with strong ability to motivate
  • Self-starter mentality and able to work independently
  • Willingness to travel nationally and internationally up to 90%
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