Licensed Property Casualty Customer Service Rep

Allstate Insurance Agency - Mary Lippe; North Kingstown (RI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary plus commission

Paid Licensing & Training

Comprehensive on-the-job training

Positive work environment

Job summary

An insurance agency in North Kingstown is seeking a motivated Customer Service / Inside Sales professional. This hybrid role focuses on servicing policy holders, assisting with billing, and identifying sales leads. Ideal candidates should possess a customer service mindset and strong telephone skills. The position offers competitive salary plus commission, paid licensing, and a comprehensive training program in a positive work environment.

Qualifications

• Willing to obtain a Property & Casualty Insurance License with costs covered by employer.
• Customer service/sales-oriented mindset.
• Able to multi-task, follow through and follow up.

Responsibilities

• Conduct professional telephone conversations to service customer accounts.
• Assist customers with billing and policy changes over the phone.
• Contact potential customers from leads provided.
• Cross sell to existing customers.

Skills

Customer service orientation

Strong teamwork skills

Professional telephone manner

Multi-tasking ability

Job description

We are seeking a motivated and enthusiastic Customer Service / Inside Sales professional to join our team in North Kingstown. This hybrid position offers strong earning potential, bonus opportunities and ongoing professional development. Our agency is dedicated to fostering a positive and welcoming work environment.

Position Overview

This position involves telephone contact to assist and service policy holders with their insurance needs. Ideal candidates will demonstrate a professional telephone manner and exhibit strong teamwork skills. The candidate will also identify and qualify sales leads generated from a variety of provided sources.

Responsibilities

• Conduct professional telephone conversations to service customer accounts
• Assist customers with various billing and policy change transactions over the phone
• Run a variety of daily and weekly reports
• Contact potential customers from leads provided
• Cross sellint to existing customers

Qualifications

• Willing to obtain a Property & Casualty Insurance License (cost covered by employer)
• Customer service/sales -oriented mindset
• Prior experience not required
• Able to multi-task, follow through and follow up

Benefits

• Competitive base salary plus commission
• Paid Licensing & Training
• Comprehensive on-the-job training
• Positive work environment

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.