Customer Services Specialist II

Deaconess News; Evansville (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Courier to manage the transportation of lab specimens with utmost care and precision. This role involves picking up and delivering vital samples while ensuring compliance with safety regulations and maintaining sample integrity. The ideal candidate will possess a valid driver's license, a high school diploma or GED, and strong organizational skills. With flexible scheduling options and opportunities for career advancement, this position is perfect for those looking to make a meaningful impact in the healthcare field while enjoying a supportive work environment.

Benefits

Flexible work schedules

Tuition reimbursement

Referral bonuses

Sign on bonus

Free access to fitness centers

Career advancement opportunities

Qualifications

• Valid driver's license and high school diploma or GED required.
• Strong attention to detail and excellent time management skills.

Responsibilities

• Transport lab specimens while ensuring proper handling and storage.
• Maintain accurate records of deliveries and adhere to safety protocols.

Skills

Attention to detail

Time management

Organizational skills

Ability to lift and carry

Communication skills

Education

High School Diploma or GED

Job description

Courier Job Description:

• Valid driver's license
• High School Diploma or GED
• Strong attention to detail and ability to follow protocols precisely.
• Excellent time management and organizational skills
• Ability to lift and carry specimen transport containers as needed.
• Reliable, professional, and capable of working independently or with a team.
• Pick up and transport lab specimens, which includes blood, urine, tissues, and swabs from healthcare facilities to our Deaconess Midtown Lab.
• Ensure proper handling and secure storage of specimens to maintain sample integrity and prevent contamination.
• Maintain timely delivery schedules while adhering to traffic laws and safety protocols.
• Handle biohazard materials in compliance with OSHA and HIPAA regulations.
• Communicate effectively with lab personnel, healthcare providers, dispatch team members, peers, leads, and supervisors.
• Keep accurate records of all pick-ups and deliveries, including timestamps and signatures when turning in specimens to Midtown Lab.
• Maintain cleanliness and organization of transport containers and vehicle.
• Must have satisfactory Driving Record defined by the Deaconess MVR Policy. Due to the nature of this position, a Motor Vehicle Report (MVR) will be run prior to employment and annually thereafter.

Benefits:

• Flexible work schedules to fit your life – Full time/part time/supplemental – Day/Eve/Nights – Weekend option
• Tuition reimbursement
• Referral bonuses
• Sign on bonus
• Free access to fitness centers, where health coaches are available to help with workout plans
• Career advancement opportunities

Required Certifications/Licenses:

• High school diploma or GED
• Valid driving license