Customer Services Representative (Part Time)

RATP Dev USA; Winston-Salem (NC); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Supportive team

Industry experience

Job summary

RATP Dev USA is seeking enthusiastic individuals to join WSTA in Winston-Salem as part-time Customer Service Representatives. You will assist passengers, answer inquiries, and ensure a positive experience for riders.

The role emphasizes friendly communication, problem-solving, and teamwork. Flexible hours including weekends and holidays are required; prior customer service is preferred. We offer competitive compensation and benefits.

Qualifications

• HS diploma or equivalent required.
• Prior customer service experience preferred.
• Flexible hours including weekends/holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Assist passengers with inquiries and provide information.
• Handle complaints and resolve issues professionally.
• Maintain a clean and organized work environment.
• Collaborate with team to ensure efficient service.
• Perform related duties as assigned.

Skills

Excellent communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

WSTA and RATP Dev USA are dedicated to providing high-quality public transportation services to the residents and visitors of Winston-Salem, NC. Our mission is to deliver reliable, safe, and efficient transit services that enhance the mobility and quality of life for our community. We are committed to operational excellence, customer satisfaction, and innovative transit solutions.

Profil De Candidat Recherché

Job Description: RATP Dev USA is seeking enthusiastic and dedicated individuals to join our team as part-time Customer Service Representatives at WSTA in Winston-Salem. In this role, you will be responsible for providing excellent customer service to our passengers, addressing inquiries, and ensuring a positive experience for all.

Key Responsibilities

• Assist passengers with inquiries and provide accurate information about services.
• Handle customer complaints and resolve issues in a professional manner.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure efficient service delivery.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and attention to detail.

Employee Testimonial: "Working at RATP Dev USA has been a fantastic experience. The team is supportive, and the flexible hours allow me to balance my work and personal life effectively. I enjoy helping passengers and making a positive impact on their day." - Alex, Customer Service Representative

• Competitive pay of $17.94 per hour.
• Opportunity to work with a dynamic and supportive team.
• Gain valuable experience in the transportation industry.

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!

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