Customer Service Wizard | Fast-Paced Problem Solver

Triwill Group; Afton (WY); On-site; USD 21,000 - 28,000; Full time

Job summary

Triwill Group is seeking a friendly Customer Service Representative to be the welcoming face of our local team. You will decode inquiries, provide information, and help customers with orders, returns, and exchanges in a fast-paced environment.

Bring Jedi-level communication, a can-do attitude, and the ability to multitask across systems. Previous customer service experience is helpful, but potential and teamwork matter most.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Customer service experience is a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Decode inquiries and provide information to customers.
• Resolve complaints with empathy and effective solutions.
• Process orders, returns, and exchanges accurately.
• Document customer interactions in the CRM system.

Skills

Jedi communication

People skills

Problem solving

Tech-savvy

CRM experience

Multitasking

Math skills

Composure under pressure

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

Triwill Group is seeking a friendly Customer Service Representative to be the welcoming face of our local team. You will decode inquiries, provide information, and help customers with orders, returns, and exchanges in a fast-paced environment.

Bring Jedi-level communication, a can-do attitude, and the ability to multitask across systems. Previous customer service experience is helpful, but potential and teamwork matter most.