Customer Service Warehouse Associate

Ewing Landscape Materials, Inc.; Kentucky; On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public Holidays)

Job summary

Ewing Landscape Materials, Inc. is seeking a Delivery Driver to provide excellent customer service and handle deliveries from our Plain City, OH branch. Ideal candidates will possess strong communication skills, the ability to lift 50-70 lbs, and prior experience in the outdoor supply industry. Responsibilities include engaging customers, ensuring timely deliveries, and operating delivery vehicles while adhering to DOT regulations. The position offers a competitive pay range from $18 to $20 per hour along with health and retirement benefits.

Qualifications

• Prior outdoor supply industry experience preferred.
• Customer service experience or similar roles are advantageous.
• Ability to operate forklifts in various weather and traffic conditions.

Responsibilities

• Deliver a wide variety of items to different addresses.
• Greet and direct customers, providing accurate product information.
• Follow DOT regulations and safety standards.
• Load, unload, prepare, inspect and operate a delivery vehicle.

Skills

Customer orientation

Excellent communication skills

Ability to lift 50-70 pounds

Basic math skills

Time management

Education

Valid driver’s license

Tools

Commercial vehicle operation

Forklift operation

Job description

Ewing Outdoor Supply

8130 Corporate Blvd.

Plain City OH 43064

Pay range: $18 - $20 per hour.

We are looking for a Delivery Driver to provide excellent customer service at our Plain City OH branch. The role requires passion for customer service and safety, and the ability to work in a fast‑paced distribution warehouse.

This position includes delivery and warehouse responsibilities; flexibility to lift 50‑70 lbs.

Responsibilities

• Go the extra mile to engage customers
• Greet and direct customers
• Provide accurate information (e.g., product features, pricing and after‑sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross‑sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up‑to‑date with new products/services
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards

Qualifications

• Prior outdoor supply industry experience preferred
• Prior green industry and landscape experience is preferred, but not required
• Comfortable working most of shift on feet and performing repetitive physical tasks (stooping, squatting, lifting items above your head)
• Comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi‑task, prioritize, and manage time effectively
• Basic math skills
• Ability to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast‑paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures

Bonus Points

• Bilingual (Spanish & English)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing