Customer Service Warehouse Associate

Ewing Landscape Materials, Inc.

Centennial (CO)

On-site

USD 26,174 - 28,929

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Profit Sharing

Job summary

A family-owned green industry leader is seeking a Warehouse Customer Associate at their Centennial, CO location. The role involves customer service, delivery planning, and warehouse tasks, requiring the ability to lift 50–70 lbs. Preferred qualifications include experience in the green industry and bilingual skills. Benefits include health care, retirement plan, and training opportunities. Pay is competitive, ranging from $19 to $21 per hour depending on experience.

Qualifications

  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Basic math skills.
  • Valid driver’s license with a good driving record.

Responsibilities

  • Engage customers and provide excellent service.
  • Deliver items through different routes and follow schedules.
  • Load, unload, and prepare delivery vehicles.
  • Inform customers about new products and services.

Skills

Customer orientation
Communication skills
Basic math skills
Ability to multi‑task
Organizational skills
Ability to lift 50–70 pounds
Driving skills

Job description

Ewing Outdoor Supply, a family‑owned green industry leader for over 100 years, is looking for a customer service‑oriented Warehouse Customer Associate at our Centennial, CO location. The ideal candidate will be passionate about customer service and safety and able to keep pace in a fast‑paced distribution warehouse serving contractors and customers.

This role involves delivery and warehouse responsibilities, requiring flexibility and the ability to lift 50–70 lbs. The candidate will also receive training to build product knowledge and support the sales counter.

Previous green industry or landscape experience is preferred but not required. Bilingual English/Spanish is a plus, but not mandatory. The position offers competitive pay of $19–21 per hour, DOE.

Responsibilities
  • Go the extra mile to engage customers
  • Greet and direct customers
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Inform customers about new products and services
  • Follow DOT regulations and safety standards
  • Ensure racks are fully stocked
  • Coordinate with your team to provide excellent customer service (especially during peak times)
  • Provide accurate information (e.g., product features, pricing, and after‑sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross‑sell products
  • Provide customer feedback to the Store Manager
  • Stay up‑to‑date with new products/services
Qualifications
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi‑task, prioritize, and manage time effectively
  • Basic math skills
  • Be able to lift 50–70 pounds
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast‑paced environments
  • Valid driver’s license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations
  • Bonus Points for bilingual (English/Spanish)
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role
  • Knowledge of inventory stocking procedures
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing
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