Customer Service Warehouse Associate - Part Time

Ewing Landscape Materials, Inc.

Suwanee (GA)

On-site

USD 24,796 - 28,929

Part time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public Holidays)

Training & Development

Profit Sharing

Job summary

Ewing Landscape Materials, Inc. is seeking a part-time Customer Associate and Delivery Driver in Suwanee, GA. Candidates must have reliable transportation and be capable of lifting up to 70 pounds daily. Bilingual English/Spanish is preferred but not required. Responsibilities include delivering products, engaging customers, and maintaining inventory. The position offers a pay range of $18 - $21 per hour and includes benefits such as healthcare, retirement plans, and paid time off.

Qualifications

Must be able to lift 50-70 pounds.
Valid driver’s license required.
Prior outdoor supply industry experience preferred.

Responsibilities

Provide excellent customer service.
Deliver items and manage returns of merchandise.
Engage with customers and answer their questions.

Skills

Bilingual (English/Spanish)

Excellent communication skills

Customer service orientation

Basic math skills

Tools

Forklift

Commercial vehicle operation

Job description

Ewing Outdoor Supply

4167 Suwanee Dam Rd

Suwanee GA

Pay range $18 - $21 per hour

PART TIME

Preferred consideration for

Bilingual (English/Spanish)

Reliable transportation a must

Ewing Outdoor Supply looking for a Customer Associate and Delivery Driver to provide excellent customer service at our fantastic branch in Suwanee. The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 100 years, family owned, Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.

6:45am Start time

Responsibilities

Go the extra mile to engage customers

Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services

Deliver a wide variety of items to different addresses and through different routes
Follow routes and time schedule
Load, unload, prepare, inspect and operate a delivery vehicle
Ask for feedback on provided services and resolve clients’ complaints
Inform customers about new products and services
Follow DOT regulations and safety standards

Prior Outdoor Supply Industry Experience
Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Be able to lift 50-70 pounds
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments

Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations

Bonus Points for the Following

Bilingual (Spanish & English)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures