Customer Service Warehouse Associate

Ewing Outdoor Supply; Hanover (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Outdoor Supply-Scottsdale is seeking dependable, customer-focused team members for our operations team in Elkridge, MD. The role combines customer service, warehouse tasks, inventory support, and local deliveries, with training provided.

No prior landscape experience required, and a strong work ethic is valued. The position offers hands-on duties inside and outside, with opportunities to develop skills in irrigation, landscape materials, and hardscape products while contributing to a

Qualifications

• Must have a valid driver’s license.
• Ability to lift 50–75 lbs regularly.
• Basic math and communication skills required.
• Team-oriented with strong work ethic and reliability.
• Spanish bilingual is a plus.

Responsibilities

• Greet customers and assist with selecting landscape materials and irrigation products.
• Pull, stage, and load customer orders in a fast-paced wholesale setting.
• Receive and stock deliveries; assist with cycle counts and inventory accuracy.
• Load and unload materials in company delivery vehicles and deliver to local job sites.

Skills

Valid driver\'s license

Basic math skills

Excellent communication

Teamwork

Bilingual Spanish

Tools

Forklift Certification

Job description

Ewing Outdoor Supply-Scottsdale

6363 S Hanover Road

Elkridge, MD, USA

**$18.00-+ DOE**

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply companylooking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, “treat the customer right,”and“have fun doing it!”If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance—making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands-on, foundational roledoesn’trequireprior industry experience; we provideworld-class trainingto set you up for success from day one!

So, doyou valuehard work, customer service, and teamwork? If so,reach out becausewe want to meet!

Responsibilities

This role supports the day-to-day operationsin a fast-paced wholesale environment serving contractors and industry professionals.Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.
• Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.

Inventory Management

• Receiveandstockdeliveriesandtransfers.
• Assistwith cycle counts and inventory accuracy checks.

Delivery and Transportation

• Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.
• Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

Valid driver’s license and clean driving record

Ability to lift 50–75lbsregularly

Comfortable working indoors and outdoors

Strong work ethic and reliability

Basic math and communication skills

An eagerness to work as a teamand deliver world-class customer service

Preferred, but notrequired…

Warehouse associate experience

Delivery driver experience

Forklift Certification

Knowledge of irrigation, plumbing, or landscape materials(remember, our training rocks)

SpanishBi-Lingual isalways aplus

• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following*

• Bilingual (Spanish & English)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!