Customer Service Warehouse Associate

Ewing Outdoor Supply; Roy (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health care plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance

Paid Time Off

Training & Development

Job summary

Ewing Outdoor Supply in Roy, Utah is seeking dependable, customer-focused team members for an operations role blending customer service, warehouse, inventory support, and local deliveries. No prior industry experience required; world-class training is provided.

Must have a valid driver’s license and be able to lift 50–75 lbs, and be comfortable working indoors and outdoors. We are a fourth-generation family-owned company committed to treating customers right and having fun while delivering

Qualifications

• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• An eagerness to work as a team and deliver world-class customer service.
• Spanish bilingual is a plus.

Responsibilities

• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked warehouse and yard, following safety standards.
• Receive and stock deliveries and transfers; assist with cycle counts and inventory accuracy checks.
• Load and unload materials in company delivery vehicles and deliver to local job sites with world-class service.

Skills

Customer service

Driving

Communication

Teamwork

Physical stamina

Math skills

Spanish (bonus)

Tools

Forklift certification

Job description

Pay: $ 20 - DOE

Location:

1921 W. 3350 South

Roy, UT 84067

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply companylooking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, “treat the customer right,”and“have fun doing it!”If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance—making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands-on, foundational roledoesn’trequireprior industry experience; we provideworld-class trainingto set you up for success from day one!

Responsibilities

This role supports the day-to-day operationsin a fast-paced wholesale environment serving contractors and industry professionals.Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.
• Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.

Inventory Management

• Receiveandstockdeliveriesandtransfers.
• Assistwith cycle counts and inventory accuracy checks.

Delivery and Transportation

• Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.
• Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

Valid driver’s license and clean driving record

Ability to lift 50–75lbsregularly

Comfortable working indoors and outdoors

Strong work ethic and reliability

Basic math and communication skills

An eagerness to work as a teamand deliver world-class customer service

Preferred, but notrequired…

• Warehouse associate experience
• Delivery driver experience
• Forklift Certification
• Knowledge of irrigation, plumbing, or landscape materials(remember, our training rocks)
• SpanishBi-Lingual isalways aplus
• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following*

• Bilingual (Spanish & English)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!