Customer Service & Warehouse Associate

Palm Aire Professional Services; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Palm Aire Professional Services in Doral, FL is hiring a bilingual Customer Service & Warehouse Associate. The role requires English and Spanish fluency, a high school diploma, and about 2 years of experience in customer service, order processing, or fulfillment.

You will support customers, process orders, and assist warehouse operations. You will monitor orders, communicate with customers by phone and email, help at the retail counter, pack and ship items, and occasionally drive the company

Qualifications

• High school diploma or equivalent.
• Approximately 2 years of customer service/order processing experience.
• Fluency in English and Spanish.
• Strong communication, organization, and attention to detail.
• Basic computer skills, including email and order management systems.
• Valid driver's license and ability to meet company vehicle insurance requirements.
• Dependable, punctual, and able to work independently and with a team.

Responsibilities

• Monitor pending orders and follow up on outstanding items.
• Communicate with customers by phone and email.
• Assist walk-in customers at the retail counter.
• Maintain accurate order records and documentation.
• Help pack, label, and prepare shipments.
• Occasionally drive a company vehicle for deliveries and pickups.
• Maintain an organized and efficient work environment.

Skills

Bilingual (English/Spanish)

Customer service

Order processing

Warehouse operations

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Email

Order management systems

Inventory software

Job description

NOW HIRING: Customer Service & Warehouse Associate

Location: Doral Miami FL 33122
Schedule: Full-Time

We are seeking a reliable, organized, and bilingual professional fluent in English and Spanish to assist with customer service, order processing, and warehouse operations.

Responsibilities

• Monitor pending orders and follow up on outstanding items.

• Communicate with customers by phone and email.

• Assist walk-in customers at the retail counter.

• Maintain accurate order records and documentation.

• Help pack, label, and prepare shipments.

• Occasionally drive a company vehicle for deliveries and pickups.

• Maintain an organized and efficient work environment.

Requirements

• High school diploma or equivalent.

• Approximately 2 years of experience in customer service, order processing, or order fulfillment.

• Fluency in English and Spanish.

• Strong communication, organization, and attention to detail.

• Basic computer skills, including email and order management systems.

• Valid driver's license and ability to meet company vehicle insurance requirements.

• Dependable, punctual, and able to work independently and with a team.

Preferred Qualifications

• Experience with inventory management or order processing software.

• Experience preparing and coordinating customer orders.