Bilingual Order Fulfillment Specialist

5th HQ; Florida; On-site; USD 42,000 - 66,000; Full time

Job summary

5th HQ in Sunrise, FL is seeking an Order Processing Coordinator to handle order entry, inventory tracking, and cross-department coordination. Proficiency in Microsoft Office and strong communication skills are essential; bilingual English/Spanish preferred.

The role involves processing customer orders, maintaining records, generating reports in Excel, and ensuring accuracy before shipment. Full-time, Monday–Friday with potential for permanent position.

Qualifications

• Minimum 3 years in order fulfillment, logistics, or related field.
• High school diploma or equivalent; supply chain qualifications a plus.
• Bilingual English/Spanish is a plus for customer communication.

Responsibilities

• Receive and process customer orders through the order management system.
• Monitor and manage inventory levels to fulfill orders promptly.
• Coordinate with warehouse, shipping, and customer service teams.
• Verify accuracy and quality of parts before shipment.
• Maintain records of orders, shipments, and inventory using Microsoft Office.
• Provide customers with order status updates and handle inquiries.
• Generate and analyze fulfillment reports using Excel.
• Ensure compliance with company policies and regulations.

Skills

Order processing

Inventory management

Coordination

Quality control

Documentation

Communication

Reporting

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Job Summary:

We are seeking a detail-oriented and efficient Order Processing Coordinator in the Sunrise, FL area. The ideal candidate will have experience in order processing, strong organizational skills, and proficiency in Microsoft Office. Bilingual proficiency in English and Spanish is required to effectively communicate with our diverse customer base.

Employment Type:Full-Time (Monday – Friday)

Potential for Permanent Position

Key Responsibilities:

• Order Processing:Receive and process customer orders through the company's order management system.
• Inventory Management:Monitor and manage inventory levels to ensure that orders can be fulfilled without delays.
• Coordination:Work closely with the warehouse, shipping, and customer service teams to ensure seamless order fulfillment.
• Quality Control:Verify the accuracy and quality of parts before shipment.
• Documentation:Maintain accurate records of all orders, shipments, and inventory using Microsoft Office applications.
• Communication:Provide updates to customers on order statuses and handle any order-related inquiries or issues.
• Reporting:Generate and analyze order fulfillment reports using Excel to track performance metrics and identify areas for improvement.
• Compliance:Ensure that all processes comply with company policies and industry regulations.

Qualifications:

• Experience:Minimum of 3 years of experience in order fulfillment, logistics, or a related field.
• Education:High school diploma or equivalent; additional qualifications in supply chain management or related fields are a plus.

Skills:

• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Attention to detail and accuracy
• Ability to work collaboratively in a fast-paced environment

Working Conditions:

• Environment:Warehouse and office setting
• Physical Requirements:Standing and walking for extended periods

If you meet these requirements and are looking for a dynamic work environment, we encourage you to apply!